2016 SHRM Talent Symposium Phoenix

Keynote Speakers

  • Henry G. (Hank) Jackson, CPA

    Henry G. (Hank)
    Jackson, CPA

    Henry G. (Hank) Jackson is the president and CEO of the Society for Human Resource Management (SHRM), the world's largest HR professional Society. He previously served as the Society’s interim president and CEO, and as chief global finance and business affairs officer.

    Under Jackson’s leadership, the Society has grown to a record 290,000 members and hosted its largest-ever Annual Conference and Exposition. To better serve a diverse and more complex HR profession, the Society expanded its global reach and impact, formed partnerships with the Council for Global Immigration and SHRM’s Executive Network, HR People and Strategy, and opened its first state office in California, home to the largest concentration of HR professionals in the U.S.

    During Jackson’s tenure, the Society developed and launched its competency-based certification—the accredited SHRM-Senior Certified Professional and SHRM-Certified Professional—to further advance the HR profession. Within two years, the number of SHRM-certified professionals grew to more than 100,000 worldwide.      

    At the helm of SHRM during the economic downturn, Jackson spearheaded the Society’s initiatives on pressing HR and employment issues such as workforce readiness, veterans’ employment, and long-term unemployment. The Society has also strengthened its position as a highly sought-after voice on workplace public policy, as HR and workplace issues have increasingly been part of national discussions and public policy debates.

    Jackson believes that the HR profession is at an exciting and pivotal moment, calling it the “Decade of Human Capital.” Businesses are beginning to better understand and embrace human resource management as the most critical contributor to the strategic direction of their organizations, and the HR profession is being propelled into a key business leadership position.

    A long-tenured SHRM employee, Jackson has ensured as CEO that the organization remains an employer of choice and invests in a world-class workplace and work environment. In 2013, Washingtonian magazine recognized SHRM as a Great Place to Work in the Washington, D.C. area. 

    Jackson came to SHRM from Howard University in Washington, D.C., where he was senior vice president/chief financial officer and treasurer of the university. In this role, he oversaw the financial well-being of the university’s 11 schools and colleges, hospital, public television station, and commercial radio station. He served in several previous positions at Howard University, including comptroller, deputy comptroller, and systems accountant, before becoming senior vice president.

    Prior to joining Howard University, Jackson worked in public accounting with Hurdman Main and KMPG as senior auditor and a computer audit specialist. For several years, he was a consultant for the Southern Association of College and University Business Officers.

    Jackson earned his Bachelor of Science degree in accounting from Stonehill College in Massachusetts. He is a certified public accountant.

    Ben Casnocha


    Ben Casnocha is an award-winning entrepreneur and author from Silicon Valley. He is co-author, with LinkedIn founder and chairman Reid Hoffman, of the #1 New York Times best-selling book The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career. They are also authors of The Alliance: Managing Talent in the Networked Age, a highly anticipated book based on his article in Harvard Business Review entitled Tours of Duty: The New Employer-Employee Compact. Casnocha has himself written for Newsweek, the American Enterprise Institute, NPR’s “Marketplace” and the US State Department.

    In addition to his writing, Casnocha is a technology entrepreneur. He founded Comcate, Inc., a leading e-government software company, at age 14. He wrote a book about his experience titled My Start-Up Life. PoliticsOnline named him one of the “25 most influential people in the world of Internet and politics.” He also incubates and advises Internet entrepreneurs at Wasabi Ventures. BusinessWeek named him among “one of America’s top young entrepreneurs,” and dozens of outlets have covered his work, including CNN, The Economist and CNBC.

    Ben Casnocha is an accomplished world traveler and speaker. He has spoken to tens of thousands of people around the world. He’s traversed alleyways in Morocco, deserts in northern Chile and busy streets in China. He has experience leading inspiring global conversations about entrepreneurship, careers and the future of work.


  • Beverly Kaye

    Dr. Kaye's name is recognized internationally as one of the most invested, knowledgeable and practical professionals in the areas of career development, employee engagement & retention, and mentoring. A dynamic and committed keynote speaker, Bev's presentations engage participants, stimulate learning and inspire action.
    With her organization, Career Systems International, she has developed a powerful suite of talent solutions that continue to help organizations reduce costs associated with talent loss and underperformance. They are also designed to foster a culture of support for individuals, managers and leaders. Her clients, representing nearly 60% of the Fortune 1000 organizations, include such leaders as Covidien, HP, Ingersoll Rand, Morrison Healthcare, WW Grainger, and USAA.The resilient processes and offerings link directly to business strategies and increase productivity and profitability to deliver the best returns on investment.
    Prior to earning a doctorate at UCLA, Dr. Kaye did graduate work in organization development at MIT Sloan School of Management and has taught executive seminars at UCLA and USC.
    Bev has spent years researching corporate strategies for developing, retaining and engaging knowledge workers. Her book, Love 'Em or Lose 'Em: Getting Good People to Stay, coauthored with Sharon Jordan-Evans, has sold over 600,000 copies in 25 languages and has reached Wall Street Journal and Amazon best seller status. Their companion book, Love It, Don't Leave It: 26 Ways to Get What You Want at Work suggests that employee engagement is also the responsibility of the individual contributor. Help Them Grow or Watch Them Go: Career Conversations Employees Want coauthored with Julie Winkle Giulioni was published in 2012. Her most recent book is Hello Stay Interviews, Goodbye Talent Loss was published in 2015. These books are the foundation for Career Systems International's successful practice in career development, employee engagement and retention. Learn Like a Leader, edited by Dr. Kaye, offers rich lessons on learning to lead, overcoming setbacks, remaining open to change, mentoring, developing self-awareness and more. The Many Facets of Leadership was also edited by Dr.Kaye, and addresses leadership challenges as shared by some top thought leaders. Designing Career Development Systems was another classic book co-authored by Dr. Kaye.
    In 2011, Bev was appointed to the Chief Learning Officer magazine’s Business Intelligence Board. In recognition for her ground-breaking and continual contributions to workplace learning over the past two decades, Bev received the 2010 Distinguished Contribution to Workplace Learning and Performance Award by the American Society for Training & Development (ASTD). They also honored her as a “Legend” and pioneer in the area of career development in 2007.
    She has also received many honors and awards including the National Career Development Award of the American Society for Training and Development. In 2011, CSI’s client NetApp, was honored for its retention effort with a clear $12 million bottom-line boost, as the Workforce Optimas Awardee for financial impact. Her organization also received the ASTD Best Practice Award for work with clients Bechtel, Chevron, Dow Corning, and First USA.
    Friday, December 2, 2016 - 3:00pm to 4:15pm