Getting the Best from Everyone: Using Assessments for Problem-Solving, Coaching and Development

Understanding people and behaviors can be challenging even with a degree in psychology. Fortunately, assessments can help diagnose and solve problems as well as provide coaching and development advice to make top performers even better. You will learn the different types of assessments, how to select the right assessment for a particular situation, how to introduce an assessment to your organization and how to use the results most effectively. You will also receive an assessment selection guide to take with you. By the end of this session, you will be able to:

·         Determine when to use (and not use) assessments for problem-solving and development.

·         Select the most appropriate assessment to achieve your outcome.

·         Understand the strengths, weaknesses and proper use of common assessments such as DISC and Myers-Briggs.

·         Cost-justify and get management approval for using assessments as part of an ongoing
           training and development program.

·         Implement a simple three-step system that will get enthusiastic buy-in.

·         Avoid common pitfalls when introducing assessments to your organization.