WORDS MATTER: The Case for Inclusive Communication Across Generations
In-person session offerings are on a first-come, first-served basis. Seating is limited.
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The Case for Inclusive Communication Across Generations Communication across diverse populations can be challenging. Examine the impact of bias, racism, privilege, and power when communicating across generations. Discuss practical ways to communicate more effectively and minimize conflicts. Learn inclusive communication strategies that promote curiosity about differences through thoughtful, professional, and respectful dialogue.
Learning Objectives:
- Examine the impact of unintentional gaffes, micro-aggressions, and other common multi-generational communication challenges.
- Explore the question around who's responsibility is it to adapt.
- Practice communication strategies that promote cultural and multi-generational competency and inclusion.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.
Joy Johnson-Carruthers
Joy Johnson-Carruthers is the founder of Jtraining Solutions, a consulting firm dedicated to helping clients apply diversity, equity, and inclusion strategies that make a difference. A former police officer and US Army Veteran, Joy’s expansive career in the public and private sector make her a sought-after Public Speaker, HR Consultant, and Workforce Development Leader with over twenty years of award-winning experience developing leaders and high-performing teams across the United States and abroad. Her presentations are a call to action for better business outcomes and more inclusive workplaces. She currently resides in Nashville, TN, with her husband, Tom.