MEGA SESSION: Courageous Conversations: Four Keys to Reducing Employee Complaints

Capacity: 
1155
SHRM 2015 Annual Conference
Leave with tools to help you conduct courageous conversations regarding diversity-sensitive issues.
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You will learn a specific and easy to implement feedback technique that can reduce complaints by empowering employees to resolve issues directly and respectfully. When it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior, most people are afraid they will make matters worse. The resentment then impacts engagement and productivity. Join Billings-Harris in this highly interactive session to obtain the tools needed to implement a company-wide feedback initiative.

Date(s) & Time(s): 
Tuesday, June 30, 2015 - 7:00am to 8:15am
Location: 
Westgate Pavilion 10
Amount of Credit: 
1.25
Credit Type: 
SHRM PDCs
HR Credit
Session Type: 
Mega Session
Competency: 
HR Expertise
Communication
Global & Cultural Effectiveness
Intended Audience: 
Mid-Level
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