MEGA SESSION: Courageous Conversations: Four Keys to Reducing Employee Complaints

You will learn a specific and easy to implement feedback technique that can reduce complaints by empowering employees to resolve issues directly and respectfully. When it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior, most people are afraid they will make matters worse. The resentment then impacts engagement and productivity. Join Billings-Harris in this highly interactive session to obtain the tools needed to implement a company-wide feedback initiative.