STOP Doing Exit Interviews & START Doing Stay Interviews

Capacity: 
960
SHRM 2015 Annual Conference
You will learn to implement stay interviews to replace or supplement exit surveys.
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In a recent survey of over 6,000 HR executives, only 12 stated that exit surveys helped improve their companies. The challenge is not only getting data that is accurate but also assigning accountabilities for improvement. Stay Interviews solve these challenges by placing managers in the solution seat and holding them accountable for engagement and retention improvements. Learn three tests to verify if your executives apply current exit survey results and three techniques to convince your executives to implement stay interviews. Finnegan will also who you how to train your managers to conduct stay interviews effectively to improve your engagement and retention.

Date(s) & Time(s): 
Tuesday, June 30, 2015 - 7:00am to 8:15am
Presenter: 

Richard Finnegan

Richard
Finnegan

Dick Finnegan is the author of The Power of Stay Interviews for Engagement and Retention which is the top-selling SHRM-published book in history. His other books include Rethinking Retention in Good Times and Bad which was excerpted by BusinessWeek which said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He also wrote The Stay Interview, HR’s Greatest Challenge, and Raise Your Team’s Employee Engagement Score.

His experience includes solving turnover and engagement in Siberian banks, African gold mines, multi-national corporations in China, and for the CIA…as well as for healthcare, call centers, manufacturing, and other industries in the U.S. He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Location: 
Westgate Ballroom A
Amount of Credit: 
1.25
Credit Type: 
SHRM PDCs
HR Credit
Session Type: 
Concurrent Session
Competency: 
HR Expertise
Intended Audience: 
Early Career
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