STOP Doing Exit Interviews & START Doing Stay Interviews

Capacity: 
960
SHRM 2015 Annual Conference
You will learn to implement stay interviews to replace or supplement exit surveys.

In a recent survey of over 6,000 HR executives, only 12 stated that exit surveys helped improve their companies. The challenge is not only getting data that is accurate but also assigning accountabilities for improvement. Stay Interviews solve these challenges by placing managers in the solution seat and holding them accountable for engagement and retention improvements. Learn three tests to verify if your executives apply current exit survey results and three techniques to convince your executives to implement stay interviews. Finnegan will also who you how to train your managers to conduct stay interviews effectively to improve your engagement and retention.

Date(s) & Time(s): 
Tuesday, June 30, 2015 - 7:00am to 8:15am
Presenter: 

Dick Finnegan

Dick
Finnegan

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Location: 
Westgate Ballroom A
Amount of Credit: 
1.25
Credit Type: 
SHRM PDCs
HR Credit
Session Type: 
Concurrent Session
Competency: 
HR Expertise
Intended Audience: 
Early Career
Track: 
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