Dumb Things Well-Intended People Say: How to Effectively Improve Diversity Skills and Competencies

SHRM 2016 Annual Conference & Exposition
Workplace Application: You will learn about communication traps, how to avoid them and what tools to use in their place when building a more inclusive workplace

Many of our conversations around diversity have us walking on eggshells. Have you ever found yourself saying “Some of my best friends are” or “I don't think of you as” or “I'm colorblind”? We often make statements intended to be supportive or complimentary, but end up being problematic as these remarks often have the opposite effect and end up creating a larger divide or even the loss of a job. You will learn practical applications that will quickly transform the quality and effectiveness of your interactions around diversity and inclusion This session will help you:.

·         Learn eight core concepts for dismantling the barriers towards effective communication around diversity and inclusion. 

·         Discover many of the actual “Dumb Things Well-Intended People Say” statements intended to build a
          more inclusive workplace but fall short. 

·         Move beyond your fear of saying the wrong thing and gain skills to effectively respond for the times we cause harm.

Date(s) & Time(s): 
Monday, June 20, 2016 - 7:00am to 8:15am
Presenter: 

Maura Cullen

Maura
Cullen

Dr. Maura Cullen is widely considered one of the nation’s foremost authorities on issues of diversity and inclusion. With over 30 years of experience as a trainer and keynote speaker, she received her doctorate in Social Justice and Diversity Education from the University of Massachusetts. Maura is a founding faculty member of the Social Justice Training Institute, Founder of the Diversity Student Summit and author of, 35 Dumb Things Well-Intended People Say: Surprising Things We Say That Widen the Diversity Gap.

 

Location: 
Convention Center: 201
Amount of Credit: 
1.25
Credit Type: 
SHRM PDCs
HR Credit
Session Type: 
Concurrent Session
Competency: 
Communication
Global & Cultural Effectiveness
Intended Audience: 
Mid-Level
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