Effective Communication and Professional Acumen

SHRM 2016 Annual Conference & Exposition
Workplace Application: Learn how to effectively communicate, especially when functioning as a facilitator or leader.
 

You are looked at as examples of workplace integrity. Leading with your assertive voice allows you to be clear and concise across diverse audiences while maintaining a professional tone. You will learn how to balance your personal appeals and better understand how to structure a message that best suits your communication style. Step-by-step methods for dealing with intense conversations and correcting broken relationships will also be discussed. This session will show you how to:

  • Communicate in your most effective assertive tone.
  • Best frame/outline and deliver a message for an intended audience.
  • Apply professional responses that are free from excuses and other disconfirming messages.
  • Set healthy boundaries, deliver bad news, say “no”, foster accountability and manage another's expression of anger.