HR Metrics That Matter: Learn to Drive Sustainable Business Processes

SHRM 2016 Annual Conference & Exposition
Workplace Application: This session will provide specific, measurable, attainable, relevant and timely methods for tracking and communicating business results.

Repeated from Monday at 2:00 p.m.

This session provides the knowledge and understanding to begin implementing practical, auditable leadership implementation techniques to your individual work environments. Realistic leadership implementation techniques promote continuous improvement in communication, productivity, employee satisfaction, and bottom-line business results. This session will show you:

  • Why leaders fail, personal leadership implementation experiences, and successes and failures companies have experienced during the transition of management.
  • How to develop, track, and implement key business objectives. 
  • The processes of business scorecards and action registers to drive accountability.
  • How to set behavioral expectations and audit performance.
Date(s) & Time(s): 
Tuesday, June 21, 2016 - 10:45am to 12:00pm

Shane Yount


Shane A. Yount is a nationally recognized thought leader, author, and President of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm which pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes. Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms,  personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.

Convention Center 152
Amount of Credit: 
Credit Type: 
Business Credit
Session Type: 
Concurrent Session
Leadership & Navigation
Business Acumen
Intended Audience: 
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