The New Golden Rule: Relationship Management at Work
Have you ever heard someone say, “I will NEVER understand her!”, “That’s not how I would have reacted”, or “We will just NEVER get along.” If so, you’re not alone. Wouldn’t your life be more enjoyable if everyone at work could just get along? This session will offer the secrets to working with even the most difficult team members, and will share why the “golden rule” is wrong when it comes to workplace communications. This session will help you:
- Understand your unique communication style and how it plays out on your team.
- Recognize the distinct style of coworkers, managers, and direct reports.
- Learn to value and appreciate the different qualities that each individual brings to the team.
- Learn how to adapt to various personalities and predispositions among team members.
- Welcome and respect differences to move toward a common goal.
- Learn to work successfully and efficiently as part of a solid and high-functioning team.
Brad Karsh
Brad is the Founder and CEO of JB Training Solutions. An accomplished public speaker and executive coach, Brad has been featured on CNN, CNBC, and Dr. Phil, and has been quoted in: The Wall Street Journal, The New York Times, Fortune, and USA Today. Brad is also the author of three business books including the critically acclaimed Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management, which you can read in Mandarin (assuming you can read Mandarin).
Prior to creating JB, Brad spent 15 years at advertising agency Leo Burnett in Chicago. Today, Brad presents for major organizations including Eli Lilly, Securitas, Top Tier Capital Partners, and Saint Laurent. When he’s not enjoying a robust buffet, you can find Brad playing racquetball or drafting the perfect fantasy football roster. Brad is left-handed.