Session #807: Sherlock Holmes ... or Inspector Clouseau? How to Conduct Effective Internal Investigations

SHRM 2016 Annual Conference & Exposition
Workplace Application: Using a combination of lecture/role-play/case study, this workshop will ensure you can effectively conduct investigations involving harassment, discrimination or retaliation.

In this nationally renowned workshop, the essential skills necessary to conduct an internal investigation into claims of employee misconduct—including charges of harassment, discrimination, retaliation and violation of violence-prevention policies—will be explored. Using interactive case studies, you will engage in a step-by-step fact-finding process, practicing questioning and credibility assessment techniques. Preparation of unassailable documentation of process and conclusions along with model forms will be included throughout the program. This workshop will help you:

·         Learn effective questioning techniques and investigation process considerations. 

·         Understand how to deal with the reluctant claimant, the angry respondent and the uncooperative witness.

·         Develop confidence in the proper use of credibility assessment tools, including witness demeanor and bias, and the
          integration of corroborating and circumstantial evidence into your conclusions.

·         Prepare bulletproof documentation of your process and findings-of-fact.

Date(s) & Time(s): 
Sunday, June 19, 2016 - 8:00am to 12:00pm

Glen E. Kraemer

Glen E.

Glen Kraemer, a founding and managing partner of the employment and higher education law firm of Hirschfeld Kraemer LLP, nationally recognized for his passionate delivery of “best practices” training programs. Glen has devoted significant time and energy to: understanding and responding to sexual harassment, discrimination and workplace bullying; workplace violence prevention, identification and response; and investigations concerning internal discrimination, harassment and wrongful discipline complaints. One of the few attorney members of the Association of Threat Assessment Professionals, he serves as national legal counsel to Fortune 500 threat management teams and leads numerous violence prevention units for colleges and employers. In 2011, Glen was chosen as a “Top Labor and Employment Lawyer” by the Los Angeles and San Francisco Daily Journals, and from 2005 – 2018 was voted a labor and employment “Super Lawyer” by members of the California State Bar. In 2017 and 2018, Chambers USA ranked Glen as Recognized Practitioner in Labor & Employment Law – California and in 2018 he received the “Elite Boutique Trailblazer” award from the National Law Journal. Glen received “Top Speaker” designation for his presentations at each SHRM Annual Conference from 2009-2018.

Additional Fee & Registration Required
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Preconference Workshop
HR Expertise
Intended Audience: 
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