SMART STAGE: What to Say When You CAN'T Say What's REALLY on Your Mind

SHRM 2016 Annual Conference & Exposition

There is no way to avoid challenging people and difficult conversations while still being effective and without becoming a diplomatic doormat. There is an alternate way of saying anything and making a significant impact, especially when what you really WANT to say might get you walked out of the door! This presentation will help you understand the root of specific emotions that arise during challenging conversations , will show you how to seamlessly transition from being frustrated to focused and how to be equipped with language to effectively navigate any difficult discussion.

Date(s) & Time(s): 
Tuesday, June 21, 2016 - 12:20pm to 12:38pm

LaFern K. Batie

LaFern K.

As a Business Strategist and Executive Coach, LaFern Batie leads The Batie Group, LLC, a business consulting and leadership development firm serving organizations around the globe. With extensive Fortune 500 corporate leadership experience and widely recognized expertise, she works with international organizations and leaders across diverse industries to maximize their collective and individual performance. Leaders value her high business acumen, ability to quickly connect with teams, thorough and efficient approach to identifying challenges and commitment to helping them achieve results that exceed their expectations. 

Follow LaFern on Twitter @LaFernBatie.

Smart Stage
Amount of Credit: 
Credit Type: 
 Not Available for Credit
Session Type: 
Smart Stage
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