Transform HR/Management Interactions: Coach Not Cop
How often do managers view HR professionals as compliance cops who are painful to encounter and should be avoided if possible? This doesn't have to be the case! By learning and applying the business case/cost-benefit analysis techniques provided in this session, you can move from “cop” to trusted coach and strategic partner. This session will show you how to:
· Effectively capture and confirm the related business need from the manager's perspective.
· Apply a four-pronged compliance test to identify legal and business risks.
· Use a tool of economic analysis to create options and assess compliance issues in a business context.
· Redirect management resistance through verbal Aikido.
Jathan Janove
Jathan Janove is an internationally published author, including Managing To Stay Out Of Court: How To Avoid The 8 Deadly Sins Of Mismanagement, which Richard Drezen of the Washington Post described as “an extraordinarily useful book for managers and workers.” He is also the author of The Star Profile: A Management Tool To Unleash Employee Potential, Book Expo America Gold Medal winner, Business & Career. His latest book is Hard-Won Wisdom: True Stories From The Management Trenches (HarperCollins). NYT bestselling author Daniel Pink states, “By sharing many of his best stories and experiences, Jathan Janove creates a short-cut for us to the knowledge needed to become an empathetic, effective leader in the workplace.”
Jathan writes the “Putting Humanity into HR Compliance” column for SHRM, and the “Coach’s Corner” blog for Marshall Goldsmith Stakeholder Centered Coaching. He is a frequent contributor to HR Magazine and other publications. He has been quoted as an authority in publications including the New York Times and Forbes.