Session #707: HR Metrics that Matter: The Process of Developing a Business Scorecard
Failure to design and deploy sustainable HR metrics often results in an organization continuing to operate in a "blame" mode that is perceived by the workforce as a lack of true commitment to the organization. This interactive workshop outlines the process for developing, tracking, communicating and presenting workgroup business goals and objectives. You will learn the importance of a common business focus to organizational success through the development of a mission statement and specific, measurable business goals.
Shane Yount
Shane A. Yount is a nationally recognized thought leader, author, and President of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm that pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes. Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms, personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.