The High Cost of Getting Even: Understanding and Investigating Retaliation Claims
Retaliation complaints are some of the most common in the workplace. Investigating retaliation claims involves a balancing of the employer’s legitimate business reasons for the employment action and the employee’s belief that he or she was retaliated against for some unlawful or inappropriate reason. This session will focus on what retaliation is and isn’t under key laws and will provide a framework on how to conduct an analysis of the facts and reach a reasoned conclusion. In this session, you will:
- Learn what retaliation is and is not under various laws.
- Learn how to effectively investigate retaliation claims and gain a better understanding of the standards for proving retaliation.
- Learn how to analyze and balance facts and witness credibility to make reasoned findings.
Allison West, Esq., SHRM-SCP, AWI-CH

For over 20 years, Allison West has used her employment law background in delivering customized workplace training, conducting investigations, coaching executives/managers, serving as an expert witness, and specializing in conflict resolution and facilitated discussions to create more collaborative work environments.
Allison is a top-rated speaker at the SHRM Annual Conference as well as other HR/diversity conferences, and is a national expert on harassment, discrimination and investigations. She has appeared on PBS, CBS This Morning and in O Magazine discussing workplace harassment issues.
She is a member of the State Bar of California and holds her SHRM-SCP certification and AWI-CH (investigation) certificate.
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