A Consultative Approach to Hiring: How to Empower Recruiters to Add Value Back to the Business

2017 Talent Management Conference & Exposition
Workplace Application: This session will show you how to foster a productive and beneficial relationship between talent acquisition professionals and hiring managers.

Learn how one talent acquisition professional shifted the traditional approach to recruiting into a consultative-based strategy to ensure that her hiring managers have the candidate insight necessary to identify top talent, while empowering them to provide a measurable and positive impact on the business. This session will walk you through a simple approach to providing opportunities for recruiters to make a difference in the organization while equipping hiring managers with the insight and support they need to make informed decisions. You will learn:

·         A transformative approach to engaging hiring managers through increasing accountability and collaboration.

·         A method of fostering a consultative-based strategy to better connect recruiters and hiring managers.

·         The behavior-based tools that can be leveraged to help hiring managers easily obtain candidate insight
           and make great decisions.

Date(s) & Time(s): 
Tuesday, April 25, 2017 - 2:30pm to 3:45pm

Heather Metour


Heather began her career in the Agency world and quickly sold herself to a Start-Up Client in Silicon Valley as their Corporate Recruiter. Two years later she was recruited away by Cisco’s Talent organization who hired Heather to satisfy a frustrated VP of Information Technology. This new role was funded by the Cisco IT executive team, and during her tenure, she not only reported to the IT executive team, but became a participating member of Sr. Staff. During her tenure, Heather developed a passion and a knack for tying the organizations overall business strategy to their hiring needs..  She was asked to move to Research Triangle Park, NC to continue to execute her hiring strategy and help grow what would become their second largest facility outside of the Silicon Valley . In 2001 after the birth of her first child she left Cisco to raise her son, yet during this time Heather, received her PHR and consulted with a small federal contractor.  That role eventually resulted in Heather becoming their VP of Operations and HR. In 2012 she returned to her passion, High Tech hiring, and was selected as Dimension Data’s America’s region Sales and Pre-Sales Talent Partner. In 2015 she was the only Talent Partner asked to participate as a founding member of a new Global Cloud Talent team. With the empowerment of leadership, the team was trusted to engage clients consultatively. She’s been asked to speak on the strategies Dimension Data implemented to create a consultative approach, what benefits it provides and how it can be implemented into your organization to develop a deeper sense of ownership in the hiring process. She’s a single mom with two boys, 13 and soon to be 15, and a runner who walks faster than she runs.   

Columbus I-L, East Tower, Ballroom Level
Amount of Credit: 
Credit Type: 
Session Type: 
Concurrent Session
Relationship Management
Leadership & Navigation
Intended Audience: 
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