How Using the Right Metrics Can Expose Hidden Employee Selection Issues
When hiring results aren't tracked, there's no connection between a decision to hire and job performance. Tracking quality-of-hire is important but so is the quality-of-turnover data. Organizations need to know why high-performers leave and how poor performers get hired. This session will focus on gathering hiring-related metrics that lead to greater organizational success, as well as explore the pros and cons of different ways of tracking quality-of-hire. This session will help you:
· Learn how to evaluate quality of turnover data and determine poor performer vs. high performer turnover
that directly relates to hiring practices.
· Examine how retention strategies absent of quality-of-hire data can create cultures of mediocrity by retaining
marginal performers and failing to address how they got hired.
· Understand how to use quality-of-hire and quality-of-turnover metrics to implement and track
efforts to improve employee selection processes.
Carol Quinn
Carol Quinn is the world’s leading expert on interviewing and hiring effectiveness. She is the creator of motivation-based interviewing, an interviewing method specifically developed for hiring “High Performers.” She is the author of the #1 SHRM-published book on hiring – and it’s been their #1 best-seller on hiring for the past five years straight. She is passionate about making sure organizations and their interviewers know how to single out those job candidates who will go above and beyond from those merely pretending. But there is one thing that Carol is even more passionate about… and that’s sharing her wisdom with others.
