How Using the Right Metrics Can Expose Hidden Employee Selection Issues
When hiring results aren't tracked, there's no connection between a decision to hire and job performance. Tracking quality-of-hire is important but so is the quality-of-turnover data. Organizations need to know why high-performers leave and how poor performers get hired. This session will focus on gathering hiring-related metrics that lead to greater organizational success, as well as explore the pros and cons of different ways of tracking quality-of-hire. This session will help you:
· Learn how to evaluate quality of turnover data and determine poor performer vs. high performer turnover
that directly relates to hiring practices.
· Examine how retention strategies absent of quality-of-hire data can create cultures of mediocrity by retaining
marginal performers and failing to address how they got hired.
· Understand how to use quality-of-hire and quality-of-turnover metrics to implement and track
efforts to improve employee selection processes.
Carol Quinn
Carol Quinn has more than 25 years of interviewing and hiring experience. She's also the author of four books including Motivation-Based Interviewing: A Revolutionary Approach to Hiring the Best. Over the years, Carol has shown thousands of interviewers how to accurately identify and select the genuine high achievers. Her interviewing method called “motivation-based interviewing”, or “MBI” for short, is utilized by organizations throughout the World. Carol is a gifted instructor who can show you how to assess the three essential attributes that all high achievers have in common.