Managing the Impact of Cultural Difference on the Talent Management Cycle
Cultural differences create both challenges and opportunities for organizations. Creativity and innovation come when people have learned to communicate with people who are culturally different than themselves. Most HR professionals recognize these opportunities and want to capitalize on them, so the question becomes: How do we do that? This session will analyze the challenges that cultural diversity creates at every stage of the talent management cycle. By applying the Cultural Inclusion Framework, you will be able to look systematically at your programs, policies and practices and become equipped to tackle the cross-cultural challenges you observe in your organizations in a comprehensive manner. Through the use of real-life examples, this session provides several best practices that you can bring back to your organization. This session will help you:
· Understand the impact of culture on people's thought processes and behaviors.
· Differentiate between stereotypes and generalizations, as you learn to distinguish where the fine line is between the two.
· Analyze the challenges that cultural differences create throughout the talent management cycle—from recruiting and
onboarding to performing, learning and development, and succession planning.
· Determine which best practices are most likely to help your organization take your cross-cultural effectiveness
to the next level.
· Identify strategies that you can bring back to your organization to develop the cultural dexterity and enhance
the engagement of your employees.
Lionel Frederic Laroche

Over the past 18 years, Lionel Laroche has provided cross-cultural training, coaching and consulting services to over 75,000 people in 18 countries. Lionel specializes in helping organizations turn the challenges often experienced by organizations into a source of creativity and innovation. His client list includes many Fortune 500 organizations in North America and overseas.
Lionel is a thought-provoking, informative and entertaining speaker / facilitator who presented at over 250 conferences and venues, including many Human Resources conferences (SHRM, HRPA, HRIA, SAHRP, HRMAM, CSTD, etc.) He is the author of over 100 publications examining the impact of cultural differences on organizations in general and human resources in particular. He has written three books:
· Danger and Opportunity: Turning Cultural Diversity into a Competitive Advantage (Dec. 2013)
· Recruiting, Retaining and Promoting Culturally Diverse Employees (Nov. 2007)
· Managing Cultural Diversity in Technical Professions (Nov. 2002)
Born in France, Lionel obtained his “Diplôme d’Ingénieur Polytechnicien” from the Ecole Polytechnique de Paris, France and his Ph. D. in Chemical Engineering from the California Institute of Technology in Pasadena, California, USA.
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