Smart Stage: Constructive Confrontation and Training Clients to Hold Tough Conversations with Their Employees

2017 Talent Management Conference & Exposition

The path of least resistance is avoidance, and all too many frontline leaders will avoid confrontation at all costs, which leads to lower productivity and accountability. Like so much in life, it’s not so much what you say but how you say it, and providing a structured approach to common issues that surface in the workplace will help your employees address minor problems before they become  major impediments. This presentation will show you how to teach corporate leaders to address even the most uncomfortable situations in a fair, objective, and direct way without the negative trappings that typically make confrontations so uncomfortable.

Date(s) & Time(s): 
Tuesday, April 25, 2017 - 3:30pm to 3:48pm
Presenter: 

Paul Falcone

Paul
Falcone

Paul Falcone is an L.A.-based HR executive who has held senior-level positions with Nickelodeon, Paramount Pictures, and City of Hope. He is a long-time contributor to HR Magazine and the author of several best-selling books on hiring and performance management, including 96 Great Interview Questions to Ask Before You Hire, 101 Sample Write-Ups for Documenting Employee Performance Problems, 101 Tough Conversations to Have with Employees, and 2600 Phrases for Effective Performance Reviews, which have all been ranked as SHRM "Great 8” bestsellers.

Location: 
Grand Ballroom, East Tower, Ballroom Level
Amount of Credit: 
0.00
Credit Type: 
SHRM PDCs
Session Type: 
Smart Stage
Competency: 
HR Expertise
Communication
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Availability: