Smart Stage: Constructive Confrontation and Training Clients to Hold Tough Conversations with Their Employees
The path of least resistance is avoidance, and all too many frontline leaders will avoid confrontation at all costs, which leads to lower productivity and accountability. Like so much in life, it’s not so much what you say but how you say it, and providing a structured approach to common issues that surface in the workplace will help your employees address minor problems before they become major impediments. This presentation will show you how to teach corporate leaders to address even the most uncomfortable situations in a fair, objective, and direct way without the negative trappings that typically make confrontations so uncomfortable.
Paul Falcone
Paul Falcone (PaulFalconeHR.com) is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management & leadership training, executive coaching, international keynote speaking, and HR advisory services. He is the former CHRO of Nickelodeon Animation and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is a long-term columnist for SHRM, a certified executive coach, a board member of the American Management Association, and a bestselling author of 17 books published by HarperCollins Leadership, the American Management Association, and SHRM.
