The Critical Skills an HR Leader Needs in the Artificial Intelligence Era
With more and more HR technology providers spotlighting artificial intelligence (AI) to automate HR tasks, what skills will be necessary in the workplace of tomorrow for delivering value as an HR leader? Insights from research and interviews with executives inform the answer to this question, pinpointing the key competencies that HR leaders should prioritize.
Learning Objectives:
- Identify the skills and competencies necessary for HR leaders to succeed in an automated workplace.
- Examine some of the key developments impacting HR technology.
- Recognize how AI is enabling HR to become more human, not less.
Ben Eubanks, SHRM-SCP
Ben Eubanks is a bestselling author, speaker, and researcher living in Huntsville, AL. He spends his days as the Chief Research Officer at Lighthouse Research & Advisory, developing groundbreaking research on workforce trends and examining the talent technologies and People practices that set great organizations apart from the rest.
His latest book Talent Scarcity explores why companies are having difficulties finding quality talent and how they can solve it. His first book, Artificial Intelligence for HR, is the world’s most-cited resource for leveraging technology to create a more human experience at work. His new book The Payroll Promise (March 2025) examines how HR and payroll teams can create workplace trust and do more meaningful work at the same time. He also hosts HR Summer School, a virtual event focusing on improving human resources, one HR pro at a time. When he's not speaking or writing, he spends time with his five kids and runs in a variety of outlandish races for fun.
