Employee Offboarding Matters: Three Reasons Why HR Should Give Exiting Employees the Red-Carpet Treatment
Offboarding is an often overlooked area of the employee lifecycle—less than 30% of organizations have a formal offboarding process—but it is becoming more important as the internet-driven workforce changes. Poor offboarding practices can affect an organization’s bottom line, tarnish reputations, and directly influence future talent acquisition. The good news, however, is that organizations are starting to see this impact, causing them to improve the entire employee experience from interview to exit. Exiting employees who get red-carpet treatment will be better brand ambassadors, spokespeople and allies, telling talented colleagues about your organization and possibly even working for you again.
Learning Objectives:
- Understand the impacts of offboarding and learn to properly offboard employees with red-carpet treatment.
- Monitor your employer brand, and protect it in the event of large layoffs and firings.
- Develop alumni networks to engage former employees as brand ambassadors and sources for candidate referrals.
- Reframe the exit interview conversation into a feedback interview.
- Develop a strategy for allowing employees to leave on their own/transition due to performance issues, versus being fired.
- Recognize the benefits of hiring boomerang employees, who already understand your company culture and industry.
Raymond Lee
Raymond Lee is the Founder and President of Careerminds, a global outplacement company based in Wilmington, Delaware. He has over 20 years of human resource, outplacement, and career consulting experience. Raymond pioneered the concept of virtual outplacement after experiencing years of traditional outplacement in a variety of HR roles. He has his bachelor’s in psychology and holds a Master’s Degree in Industrial/Organizational Psychology from Louisiana Tech University. He sits on the Careerminds Board of Director’s and is active in SHRM, HRPS and ATD. Raymond’s been featured on SiriusXM Business Radio, CareerTalk, and the Wall Street Journal and he’s recently published a book titled, Clocking Out: A Stress Free Guide to Career Transitions.