Global Generational Demographics: Using a Behavioral Model to Identify Cultural Differences

2019 Annual Conference & Exposition
Apply a behavioral model to the identification of global generational mindsets and use data to pinpoint global trends while addressing unique cultural differences to enhance overall diversity and inclusion.

Generational differences and expectations are often viewed only through a Western perspective. This session presents a behavioral model that has been used globally to identify generational mindsets and global trends (such as Millennials’ desire for flexibility) while ensuring that unique cultural differences (such as respect for authority) are not overlooked. This blend of cross-cultural awareness and global research provides macro generational trends that impact your human capital strategy and provides tools to enhance diversity and inclusion globally.

Learning Objectives:

  • Identify global generational trends that impact your human capital strategy.
  • Apply a behavioral model to pinpoint generational mindsets globally.
  • Detect unique cross-cultural differences within the same generation.
  • Apply tools to enhance generational diversity and inclusion.
  • Enhance global effectiveness through macro and micro data.
Date(s) & Time(s): 
Wednesday, June 26, 2019 - 11:30am to 12:30pm

Giselle Kovary


As a managing partner and co-founder of n-gen People Performance Inc., Giselle helps clients build strategies and programs that target, motivate and engage a multigenerational workforce. She is a sought after resource to industry leaders across North America, in both the private and public sectors.

With over 15 years of experience in learning and development, she has devoted the last 10 years to researching the impact that generational differences have on organizational performance. Giselle has created solutions and programs that focus on five practice areas – sales & customer service, leadership, team building, Gen Y and HR. She has presented to international audiences, has written numerous whitepapers, and co-authored two books: Loyalty Unplugged: How to Get, Keep & Grow All Four Generations and Upgrade Now: 9 Advanced Leadership Skills. As a multigenerational workplace expert, she is regularly quoted in national newspapers, trade magazines, radio and television.

Giselle has a Master’s degree in communication studies from the University of Windsor and has been nominated for a RBC Canadian Women Entrepreneur Trailblazer award in 2010. She is a member of the Human Resource Professionals Association, Society for Human Resource Management, and the Provincial Partnership Council.

LVCC N258-260
Session Type: 
Concurrent Session
Global & Cultural Effectiveness
Intended Audience: 
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