How to Create a Bully-Proof Organization
How do you create organizations that are resistant to harassment and bullying? Build high-performing teams who are well versed in emotional intelligence (EQ). Raising the EQ of an organization empowers its people to hold difficult conversations, work through conflict productively, and build an environment of trust. Find out what EQ is and how to nurture it, highlighting case studies from organizations that have minimized the risk of negative behaviors by developing emotionally intelligent leaders and teams.
Learning Objectives:
- Identify the eight characteristics of high-performing teams.
- Develop an emotionally intelligent organization able to combat negative behaviors that undermine relationships.
- Gain an awareness of tools and solutions to address bullying behaviors (even when those behaviors come from the top).
Shawn Kent Hayashi

Shawn Kent Hayashi is the founder and CEO of The Professional Development Group and a global expert in developing inspiring leaders and high performing teams. Growth, innovation, and elevated performance and profits are the results of Shawn’s work as an executive coach and consultant. Shawn facilitates growth in leadership ability, emotional intelligence, communication skills, collaboration, and building trust and stronger relationships. Her clients include entrepreneurial companies, Fortune 500, and associations around the globe. The author of six business communications books, Shawn has also been a feature expert in The New York Times, Forbes, and FastCompany.
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