Learn Why Empathy Is the Single Biggest Engagement Driver
Learn why the empathetic manager is the secret source to maximizing the engagement of employees. Employee engagement is not linear—we all have good and bad days—so it is often predicated by what happens after work; it is also often seen as a top-down process driven by organizational management. Tomorrow's organizations need to foster improved relations between the manager and employee. Based on the presenter's book, I-Engage: Your Personal Engagement Roadmap (2016, BLKB Publishing), and latest research.
Learning Objectives:
- Find out why empathy is a critical competency for tomorrow's manager and leader.
- Learn the seven motivational drivers and how to use them to guide development and growth.
- Discover numerous models for better understanding the employees who work with you.
- Use strategies to get employees and managers to work "in the zone" by developing their appropriate skills before they take on challenges.
Bob Kelleher
Bob Kelleher is a best-selling author, keynote speaker, and consultant on employee engagement, leadership, and workforce trends. Bob is the author of the bestselling book, LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results, CREATIVESHIP, A Novel for Evolving Leaders, EMPLOYEE ENGAGEMENT for Dummies, and I-Engage, Your Personal Engagement Roadmap.
Bob can be seen or heard on national media (most recently on CNBC, CBS, NBC News, Business Week, Forbes, and Fortune, and has presented to many of the world’s top companies
Bob is also the founder of The Employee Engagement Group, a global survey, products, assessment, consulting firm.