Mastering the Odds of Disruptive Change: Leveraging Change Management to Drive Transformation
Implementing large-scale transformation and sustainable change requires a people-first mentality that casts vision while also creating alignment throughout every organizational layer. Celia Swanson, first female EVP of Walmart Inc. shares case studies and insights based on her experience leading one of the largest single transformation initiatives within Walmart U.S. that affected 1.4 million associates.
Learning Objectives:
- Case studies from leading Change Management at Walmart U.S.
- How to implement urgent change within an organization
- The role of authentic executive brands
- Messaging alignment strategy for all organization levels
- Managing shareholder expectations, associate experience, organizational effectiveness, customer experience, external reputation, collision between efficiency and productivity with caring for people
Celia Swanson
Celia Swanson is notably recognized as the first female executive vice president at Walmart Inc., breaking the glass ceiling for women throughout the Fortune 1 company. Her deep expertise in retail, large-scale transformation, company culture, and multi-generational workforce engagement serves as the cornerstone of her career legacy. Celia was hand-selected by the Walmart U.S. CEO to co-lead a cost-savings and associate engagement strategy transforming store operations for 1.4 million associates. Learn more about Celia and her book, Gracious and Strong, at celiaswanson.com.
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