MEGA SESSION Emotional Intelligence: Control Emotions to Positively Influence Actions and Performance
Recall when a co-worker was angry, your supervisor was frustrated or a friend was sad. The ability to understand, interpret and respond to others’ emotions has a crucial impact on professional and personal success. Discover how greater understanding and better management of our own emotions can influence the emotions of others—as well as increase self-confidence, significantly enhance performance levels, build stronger and more collaborative relationships, and achieve higher levels of personal and organizational success.
Learning Objectives:
- Discover four core abilities that determine one's level of emotional intelligence and its impact on performance in the workplace.
- Realize how your emotions and actions affect the people around you, and how you are viewed when they get the best of you.
- Better control the emotions that have a negative impact on decision-making abilities and behavior.
- Learn and apply key skills to develop your emotional intelligence and enhance your abilities.
Tracy Stock, CSP
Tracy Stock is one of the most in-demand and top-rated female speakers in North America today because of her ability to inspire behavior change and achieve positive outcomes. As a workplace culture expert, an engaging Certified Speaking Professional®, highly skilled live and virtual training expert and a best-selling author with five published titles, her 25 years of experience include clients such as the U.S. Army, Motorola, True Value, US Bank and Subway, to name a few. As a speaker of choice, Tracy is committed to helping energize workplace culture, enhance employee engagement and empower high performance.