MEGA SESSION Emotional Intelligence: Control Emotions to Positively Influence Actions and Performance

2019 Annual Conference & Exposition
Control emotions to more positively influence actions and performance, and achieve higher levels of success for yourself and your organization.

Recall when a co-worker was angry, your supervisor was frustrated or a friend was sad. The ability to understand, interpret and respond to others’ emotions has a crucial impact on professional and personal success. Discover how greater understanding and better management of our own emotions can influence the emotions of others—as well as increase self-confidence, significantly enhance performance levels, build stronger and more collaborative relationships, and achieve higher levels of personal and organizational success.

Learning Objectives:

  • Discover four core abilities that determine one's level of emotional intelligence and its impact on performance in the workplace.
  • Realize how your emotions and actions affect the people around you, and how you are viewed when they get the best of you.
  • Better control the emotions that have a negative impact on decision-making abilities and behavior.
  • Learn and apply key skills to develop your emotional intelligence and enhance your abilities.
Date(s) & Time(s): 
Wednesday, June 26, 2019 - 11:30am to 12:30pm
Presenter: 

Tracy Butz, CSP

Tracy
Butz, CSP

TRACY BUTZ is an engaging and interactive workplace culture expert who holds the designation of Certified Speaking Professional ® (CSP), the highest honor in the profession, held by only 12% of speakers worldwide. As a former director of learning & development, she also brings 20+ years of experience engaging clients including the U.S. Army, Motorola and Subway. As a prolific and best-selling author, with her fifth book released in 2019, Tracy is well-known for energizing workplace culture, enhancing employee engagement, and empowering high performance.

Location: 
LVCC N109-114
Amount of Credit: 
1.00
Credit Type: 
SHRM PDCs
Session Type: 
Mega Session
Competency: 
Communication
Leadership & Navigation
Relationship Management
Intended Audience: 
Mid-Level
Hide from On Demand: 
Availability: