Results-Based KPIs: Demonstrating Your Impact for Bottom-Line Results
Organizational KPIs are always measurable and results-oriented. Employee KPIs, however (except for sales and operations employees), lack verifiable impact. The following problematic issues are usually seen in employee KPIs: excessive focus on measuring job activities and attributes, rather than results; a blurred line of sight between business and employee KPIs; performance appraisals based on subjective phrases and likes/dislikes, rather than on evidence-based outcomes; no objective criterion to validate individual performance with business performance. This session is designed to share the process of aligning employee KPIs with organizational KPIs for verifiable impact.
Learning Objectives:
- Analyse the organization's vision, mission, values, goals and objectives.
- Determine organizational priorities in terms of quantity, cost, timeliness, compliance and quality of work.
- Develop a framework to align employee KPIs with organization KPIs for verifiable impact.
Zahid Ali Mubarik, SHRM-SCP
He is the CEO of HR Metrics and SHRM Partner in Pakistan. His core expertise are HR data/metrics/analytics. He is the only HR Leader from South Asia to become a member ISO Technical Committee 260 for developing global HR Standards. The Committee then comprised of 11 countries including USA, UK, France, Germany, Sweden, Switzerland, Austria, Norway, Netherlands, Portugal and Pakistan. Zahid has actively contributed in HR standards meetings in Washington, London, Melbourne, Rotterdam, Paris, Singapore, Bali and Milan. He also served as global Convener ISO TC 260 HR Metrics Working Group and during his leadership, TC 260 published two standards on HR Metrics including “Quality of Hire” and Impact of Hire”. Zahid is also member Board of Directors, The Centre for Inclusion USA. His company “HR Metrics” is SHRM partner in Pakistan. He trained more than 100 people on SHRM-CP/CP certifications.