SMART STAGE Reinventing HR: The SHRM Organizational HR Capability Model
What makes an HR organization excellent? How do you consistently and objectively compare practices and performance across organizations? And perhaps most importantly, what framework is available to help plan the strategic and tactical evolution of your HR function to improve your competitiveness and the overall employee experience? Come get a preview of SHRM’s exciting new Project Excellence, the ground-breaking framework for defining and assessing HR organization capabilities. Project Excellence aims to help organizations understand how their HR practices compare to their peers, how well they execute the practices they choose to implement and chart a structured course for improving the HR function and the employee experience.
Erica Young, MPS, SHRM-SCP
Erica started her career designing and facilitating training for social impact organizations. She quickly realized her calling: arming organizations with the capability needed to evolve. Since joining SHRM four years ago, Erica has held three roles. She began her career at SHRM in Research, then moved onto the founding SHRMLabs team. SHRMLabs explores the intersection of work and technology. Now, Erica oversees the enterprise client experience as the Manager of Solution Architecture.
Erica holds a master’s degree in industrial/Organizational Psychology, with a focus in instructional systems design. She earned her SHRM-SCP and consistently speaks on behalf of SHRM on workplace tech, the future of work, DEIB, and upskilling. Outside of work, you can find Erica tending to her indoor and outdoor garden, and giving her cat, Suki, more attention than she wants.
