Talent Strategies for Employing Contractors and External Workers
The future of work will involve the employment of a lot more external, contingent, contract and temporary workers. Many companies say could not operate without external employees and rely on them extensively to meet business needs; their use is expected to grow in almost every industry. A large-scale research project conducted by SHRM and SAP SuccessFactors explores the key challenges created by increasing reliance on external workers. Review the findings and learn how to build a strong culture that integrates internal and external workers in a way that maximizes collaboration and minimizes conflict.
Learning Objectives:
- Questions to ask and factors to consider when discussing when and how to use external workers, with the C-suite, operations leaders, managers and independent contributors.
- The different types of external workers, their motives and career goals.
- How to source, select, hire, onboard, engage, develop and motivate high-quality external workers without creating legal risk.
- The role of technology in the ability to efficiently manage and transition external workers into and out of the organization.
- Handling turnover and knowledge transfer.
- Impact on the attitudes of full-time employees.
Trent Burner, SHRM-SCP
Trent serves as the VP of Research at the Society for Human Resource Management (SHRM), the world’s largest HR professional society, representing more than 300,000 members in more than 165 countries. In this position, Trent leads a comprehensive research program that identifies workplace needs, conducts research, and develops research-based solutions and products to allow HR and business leaders to further the goals of their organization. Trent also served as a SHRM Certification Commissioner. In this position, Trent served as a chief technical advisor for the development of the SHRM competency model and certification exams. Prior to SHRM, Trent spent 15 years at Walmart Stores, Inc. leading global HR Centers of Expertise and has led large, multinational HR projects in China, India, Japan, Brazil, South Africa, Argentina, Canada, the UK, and the US. Trent holds a BA in Psychology and a MA in Industrial/Organizational Psychology from the University of Akron. He is also holds the SHRM-SCP certification.
Liz Supinski
Steven T. Hunt
Dr. Steven Hunt role is focused on guiding the development and application of technology-enabled solutions to create thriving, agile and engaged workforces. Dr. Hunt has over 25 years of experience working with a variety of human capital management applications including performance management, staffing, employee and leadership development, culture change, workforce analytics, and succession planning. A recognized expert on strategic human resources, he has played a pivotal role in creating systems that have improved productivity and engagement of millions of employees working for thousands of companies ranging from small start-up organizations to the largest employers in the world.
Autumn Krauss
Dr. Autumn Krauss is a Principal Scientist in SAP SuccessFactors’ Human Capital Management Research Team. In her role, she provides scientific support to SAP’s Well-being at Work Initiative focused on operationalizing a culture of well-being and purpose in organizations to enrich the employee experience and drive peak performance.
Previously, Autumn was the Chief Scientist at a global management consulting firm focused on well-being culture transformations. Her research programs have been funded by the SHRM Foundation, the CDC, and NIOSH, and she serves on the External Advisory Committee for the Total Worker Health Center of Excellence at the University of Colorado.