The Tech Effect: Creating “Smart Shoppers” Through Your Benefits Enrollment Platform
The right technology platform for benefits enrollment and healthcare will transform participants into savvy shoppers who are better able to make informed decisions. They will also remain engaged, utilizing their benefits year-round and optimizing results for themselves and your organization.
Learning Objectives:
- Understand how technology platforms can create an engaged workforce through a smart online “shopping” experience.
- Use a technology-based benefits platform to obtain data-driven insights into participants’ buying habits and ongoing engagement.
- Recognize that informed participants will make smarter benefits choices, often resulting in cost savings for the employer.
Tricia Collins-Schmidt
With over 20 years of industry experience, Tricia is responsible for overall client satisfaction and delivery of Willis Towers Watson’s configurable benefit solutions to meet the unique needs of each organization. As a national leader, she advises our teams on how to deploy a holistic approach to health and benefits design and delivery using our deep market insights to develop cutting edge strategies and solutions that benefit both employers and employees. As a dynamic speaker, Tricia has been a featured at the Conference Board, Retail Symposium, and the Argentum Senior Living Conference.
Alan Silver, ASA, MAAA, FCA
Alan Silver is a senior director, actuary, and leader of Willis Towers Watson’s Benefits Delivery team in Health and Benefits. Working out of our Greater Philadelphia office, Alan has over 18 years of experience in consulting, all with Willis Towers Watson. Throughout his career, Alan has consulted employers on many aspects of employee health and welfare benefits, including account-based health plan design, pricing and strategy, as well as financial analysis and design of self-insured and insured group programs.
Alan is nationally recognized within the industry as a subject-matter expert in the area of retiree medical consulting. Over his career, his responsibilities have included comprehensive retiree medical program design, implementation of employer transition approaches and EGWP solutions, and working with Towers Watson’s carrier partners to bring new solutions to the retiree medical marketplace.
In addition, Alan’s current role places him at the intersection of healthcare strategy and benefits delivery. Through his leadership, employers are able to combine their need for a benefits strategy and the technology to support that strategy through benefits administration platforms and our own group marketplace solutions.
Alan holds a B.A. degree in quantitative economics with minor concentrations in mathematics and philosophy from Tufts University. He is an Associate in the Society of Actuaries, a Member of the American Academy of Actuaries, and a Fellow in the Conference of Consulting Actuaries.