Virtual Reality 2019: Bonding Your Virtual Workforce to Your Organization
With five generations in the workforce and an increase in the number of gig workers and people working remotely, today’s workplace is quickly evolving. If your organization is not delivering on employee expectations, it could lose workers. One of the many challenges these changes have presented is how to increase the “stickiness” of these employees and help them bond with your company and culture. What if you could leverage your total rewards program to increase employee loyalty and retention? Eighty-nine percent of employees say benefits are as important as salary, but 26 percent of Millennials say they’d rather clean their toilets than deal with the complexity of a health plan. This session will share how providing a consumer-grade employee experience using personalized access tools will increase engagement for your virtual workforce.
Learning Objectives:
- Learn what today’s health care consumers are expecting from a health and benefits experience—and what they will expect in the future.
- Understand how the latest total rewards strategies and innovations can become important tools for a virtual workforce.
- Learn how companies are making workforce analytics, artificial intelligence and advanced technologies part of their business strategy.
James Bernstein
James Bernstein is a Partner and a National Solution Leader, supporting the West market, for Mercer Marketplace 365+. In this role, James supports Mercer consulting teams in helping employers evaluate and implement integrated technology, administration, well-being and consulting solutions. In addition, James is a national speaker on technology and consumerism in healthcare.
Prior to his current role, James served as the Office Business Leader for Mercer’s Cincinnati and Columbus Health and Benefits business. James was responsible for client services, P&L growth across all market segments and professional development of the consulting teams.
James has been with Mercer for seventeen years, actively leading client relationships and guiding clients' long-term benefits strategy. James consults clients in health care funding strategies, benefit redesign and cost analysis, multi-year strategic planning, consumer driven strategies, and international benefits.
James received his Bachelor of Arts degree from the University of Michigan.
Brian Smith
