Conflict and Communication in a Remote Workforce - You vs. Me vs. Tech
Productivity is elusive. “Problem employees” drive away high performers and derail efforts to build a high performing team – made even more challenging when the workplace is a distributed mix of home and office and remote. By using a systematic approach to remotely identifying job fit mismatches and disarming the occasional difficult person, participants will be able to eliminate the roadblocks and build a high performing culture.
Learning objectives:
- Discuss the impact of workplace conflict.
- Discover how conflict can damage a high performing culture.
- Understand organizational and individual conflict styles.
- Resolve rational and irrational conflicts.
- Assess the style of the individuals that you are communicating with.
- Improve productivity and innovation by shifting hiring standards.
- Using values alignment to remotely select lower conflict new hires.
Karl James Ahlrichs
Karl Ahlrichs specializes in helping organizations solve their talent shortage.
He is a national speaker, author, and consultant, presenting on the people issues in all industries with a focus on solving the talent shortage, and is often quoted in the local and national media.
He has held senior level positions in multiple Professional Services firms, and was a founding partner of ExactHire, bringing his HR, operations, diversity & belonging, and learning & development skills with him.
He loves intentionally improving with all manner of hobbies including writing haiku, mastering photography and learning Spanish. He wishes he had stuck with his guitar lessons in high school.
He was named the SHRM Human Resource Professional of the Year for the State of Indiana. He is on the Boards of several organizations, including the Maryland CPA Society. He has lived in Scotland and Spain and is passionate about exploring new experiences with his family and friends.