Conflict and Communication in a Remote Workforce - You vs. Me vs. Tech

2021 Talent Conference & Expo
Attendees will learn a systematic approach on how to deal with challenging types without becoming one.

Productivity is elusive.  “Problem employees” drive away high performers and derail efforts to build a high performing team – made even more challenging when the workplace is a distributed mix of home and office and remote.  By using a systematic approach to remotely identifying job fit mismatches and disarming the occasional difficult person, participants will be able to eliminate the roadblocks and build a high performing culture.

Learning objectives:

  • Discuss the impact of workplace conflict.
  • Discover how conflict can damage a high performing culture.
  • Understand organizational and individual conflict styles.
  • Resolve rational and irrational conflicts.
  • Assess the style of the individuals that you are communicating with.
  • Improve productivity and innovation by shifting hiring standards.
  • Using values alignment to remotely select lower conflict new hires.
Date(s) & Time(s): 
Monday, August 23, 2021 - 10:15am to 11:15am

Karl James Ahlrichs, SHRM-SCP, CSP

Karl James
Ahlrichs, SHRM-SCP, CSP

Karl has broad experience in Human Resources, Operations and senior level problem solving.  He is a national speaker and author, presenting on ethics and the people issues in organizations and is often quoted in national media. 

Karl is a Senior Consultant at Gregory & Appel, providing consulting and advisory services to multiple clients.  He has launched two businesses, and has facilitated an invitation-only roundtable for CFOs for more than 25 years.

He has been named the SHRM Human Resource Professional of the Year for the State of Indiana, and holds the SHRM-SCP and SPHR certifications along with the Certified Speaking Professional designation.

He still owns the first car he ever drove, a Model T Ford, and has visited all 50 states. 

Room: Summit 206
Session Type: 
Concurrent Session
Business Acumen
HR Expertise
Relationship Management
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