Conflict and Communication in a Remote Workforce - You vs. Me vs. Tech
Productivity is elusive. “Problem employees” drive away high performers and derail efforts to build a high performing team – made even more challenging when the workplace is a distributed mix of home and office and remote. By using a systematic approach to remotely identifying job fit mismatches and disarming the occasional difficult person, participants will be able to eliminate the roadblocks and build a high performing culture.
Learning objectives:
- Discuss the impact of workplace conflict.
- Discover how conflict can damage a high performing culture.
- Understand organizational and individual conflict styles.
- Resolve rational and irrational conflicts.
- Assess the style of the individuals that you are communicating with.
- Improve productivity and innovation by shifting hiring standards.
- Using values alignment to remotely select lower conflict new hires.
Karl James Ahlrichs, SHRM-SCP, CSP
Karl has broad experience in Human Resources, Operations and senior level problem solving. He is a national speaker and author, presenting on ethics and the people issues in organizations and is often quoted in national media.
Karl is a Senior Consultant at Gregory & Appel, providing consulting and advisory services to multiple clients. He has launched two businesses, and has facilitated an invitation-only roundtable for CFOs for more than 25 years.
He has been named the SHRM Human Resource Professional of the Year for the State of Indiana, and holds the SHRM-SCP and SPHR certifications along with the Certified Speaking Professional designation.
He still owns the first car he ever drove, a Model T Ford, and has visited all 50 states.