Digital Body Language: How to Build Trust and Connection, No Matter the Distance

2021 Talent Conference & Expo
Attendees will learn the new rules of collaboration in a digital workplace.

Whether your team works on separate floors, buildings, homes or even countries, we have to connect differently in order to collaborate. New misunderstandings are happening all day, every day. They're reducing your employee engagement, morale and team performance each time. In this session, you will learn how to master digital body language, the new cues and signals that make up the subtext of our messages, led by collaboration expert Erica Dhawan.

Learning Objectives:

  • Understand your collaboration style and what digital body language signals you are broadcasting (even if you don't intend to).
  • Understand how to create cultures of maniacal clarity in e-mail, phone, IM, text, video mediums and even live meetings in the new normal.
  • Develop a collaboration strategy to create the highest performing teams.
Date(s) & Time(s): 
Tuesday, August 24, 2021 - 1:30pm to 1:50pm

Erica Dhawan


Erica Dhawan is the world’s leading authority on 21st century Collaboration and Connectional Intelligence.

She challenges audiences and organizations to innovate further and faster, together. Her newest book – Digital Body Language – decodes the new signalsand cues of effective collaboration and teamwork in a digital-first humanworkplace.

Erica Dhawan is the Founder & CEO of Cotential, a global organization thathelps companies, leaders, and managers leverage 21st century collaborationskills and behaviors to improve game changing performance.
She is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, named #1 on What Corporate America is Reading.Dhawan was named by Thinkers50 as “The Oprah of Management Ideas” andfeatured as one of the Top 20 Management Experts around the world by GlobalGurus. She hosts the award-winning podcast ‘Masters of Leadership.’

Erica speaks on global stages ranging from the World Economic Forum at Davos and TED to companies such as Coca-Cola, Fedex, Goldman Sachs,Walmart, SAP, and Cisco. Erica writes for Harvard Business Review, Forbes, FastCompany. She has degrees from Harvard University, MIT Sloan, and TheWharton School.

Session Type: 
Smart Stage
Leadership & Navigation
Relationship Management
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