Digital Body Language: How to Build Trust and Connection, No Matter the Distance

2021 Talent Conference & Expo
Attendees will learn the new rules of collaboration in a digital workplace.

Whether your team works on separate floors, buildings, homes or even countries, we have to connect differently in order to collaborate. New misunderstandings are happening all day, every day. They're reducing your employee engagement, morale and team performance each time. In this session, you will learn how to master digital body language, the new cues and signals that make up the subtext of our messages, led by collaboration expert Erica Dhawan.

Learning Objectives:

  • Understand your collaboration style and what digital body language signals you are broadcasting (even if you don't intend to).
  • Understand how to create cultures of maniacal clarity in e-mail, phone, IM, text, video mediums and even live meetings in the new normal.
  • Develop a collaboration strategy to create the highest performing teams.
Date(s) & Time(s): 
Tuesday, August 24, 2021 - 1:45pm to 2:05pm

Erica Dhawan


Erica Dhawan is an internationally recognized leading authority, speaker and advisor on 21st century teamwork, collaboration and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers”, she is the author of two books Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. It’s 2021, the world of business is increasingly digital and work practices have changed at a blistering rate. Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 on the Top Women Keynote Speakers of 2020 and featured as one of the management thinkers most likely to shape the future of business, Erica frequently appears in Harvard Business Review, Fast Company, and Wall Street Journal. Erica speaks on global stages ranging from the World Economic Forum at Davos to TEDx and for companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, SAP, and Cisco. She has degrees from Harvard University, MIT Sloan, and The Wharton School.

Smart Stage: Forum 118
Session Type: 
Smart Stage
Leadership & Navigation
Relationship Management
Hide from On Demand: