SHRM Certification: Do You Have What it Takes to Be Successful in Your Volunteer Role?
As a SHRM Certification CLA volunteer leader, you play a critical role in educating and promoting the value of SHRM certification and recertification to your chapter/state council, members and non-members. Join SHRM’s Certification Team as we review the information, resources and tools designed to guide you towards success as you strive to meet your affiliate’s certification goals. We’ll also provide a high-level overview of exciting changes to the SHRM Certification program starting in 2022!
Susan Post, SHRM-SCP

As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a seven-state territory (CT, DE, MA, NJ, PA, RI and WI.) She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University. She has a bachelor's degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE). Susan's affiliation with the Society began in the early 1980s when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY. Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council. Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many local non-profit organizations, most recently as Board President for the ARC of Chemung and Fundraising Director for Elmira Little Theater.
Tiffany A. Brown

Tiffany Brown serves as the Certification Specialist for SHRM Affiliate Operations and is responsible for working with SHRM local chapters and state councils to develop and implement SHRM Certification initiatives. Before joining the SHRM Certification department, Tiffany worked with the SHRM Member Relations team as a Member Engagement Associate supporting numerous affiliates across multiple regions in their efforts to achieve their respective membership goals.
She holds a Bachelor of Arts in Sociology from the University of Maryland - College Park, SHRM-CP, and SHRM People Management Qualification (PMQ).
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