Strategic Planning: A Critical Process for Your Affiliate’s Success

2021 Volunteer Leaders' Business Meeting

A commitment to planning is critical to a chapter or state council’s success. With a strategic plan in place, you can anticipate and address future challenges, issues, and threats head on. By being proactive, you will save your organization time, money, and other resources. Most importantly, strategic planning orients your SHRM affiliate toward positive outcomes and a clear vision for the future and provides a common purpose. Especially during these uncertain times, it could mean the difference between major failure or major success. In this session, we will review the business case for creating and implementing a strategic plan. You will hear from volunteer leaders who will share their real-life experiences building, implementing and evaluating their strategic plans.

Date(s) & Time(s): 
Friday, November 12, 2021 - 1:00pm to 1:50pm

Susan Post, SHRM-SCP


As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a seven-state territory (CT, DE, MA, NJ, PA, RI and WI.) She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University. She has a bachelor's degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE). Susan's affiliation with the Society began in the early 1980s when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY. Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council. Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many local non-profit organizations, most recently as Board President for the ARC of Chemung and Fundraising Director for Elmira Little Theater.

Jamie Leonard, SHRM-CP


Human Resources professional with over 12 years of human resources experience. Highly motivated and hands on professional with proven ability to take on business responsibilities.

Patty Lyons-Bousquet, SHRM-SCP


Experienced Human Resources Manager with a demonstrated history of working in the manufacturing, distribution and construction industries. Strong human resources professional skilled in Compliance, HR Consulting, Coaching, Conflict Resolution, and Team Building.

Session Type: 
Concurrent Session
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