The Grand Redesign: Evolving Workplace, Workforce, and Workflow for the New Age
For years, hiring battalions of traditional full-time employees was seen as the panacea to solving almost all business problems and needs. More recently, however, we’ve been hit by the reality check that the nature of work is changing. Today, in light of major programs, budget and headcount being at constant risk, persistent talent shortages and skills gaps, and an ever-evolving remote work landscape, it is not as cut and dried about when to hire full-time employees or consider alternative sources of talent like freelancers, contractors or temps to help scale your business. Beyond that, new questions arise about the appropriate division of labor between these various types of employees within an organization. Paradigm shifts in how we work have created a generational opportunity for businesses to embark on a Grand Redesign. Upwork VP of Talent Solutions Margaret Lilani shares why considering alternative sources of talent and experimenting with a flexible workforce can broaden possibilities for your organization and discusses real-world examples of how business leaders have embraced different work models to become a more nimble, efficient and effective team.
Learning Objectives:
- How to navigate and determine the six categories of workplace design (remote-first, remote-for-now, remote-friendly, hybrid by role, hybrid by day-mix or onsite).
- How to employ technology solutions to redesign the workforce from thinking ‘talent acquisition’ to ‘talent access’.
- How to leverage workstreams in company workflows to gain a competitive advantage against competitors.
Margaret Lilani
Margaret Shaw Lilani is a staffing industry professional with over a decade of experience in leadership roles with global organizations. At Upwork, Margaret leads a globally distributed team of over 1500 in 98 countries, overseeing talent supply and delivery for Managed Services, Enterprise, and large Marketplace clients. Prior to joining Upwork, Margaret built and ran the legal staffing division at Epiq Systems, growing the group from concept to $100M+ in under three years, as Senior Director of Operations. Margaret has also served as Managing Director for the Northwest region at Kelly Services, and as SVP, Global Solutions at Fronteo/UBIC Co. Prior to her entry into the staffing industry, Margaret was an attorney in Boston, MA.
Margaret holds a J.D. from Suffolk University and a B.A. in Political Science and History from the University of Vermont. She lives in San Francisco with her husband, son, and dog.