803: Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change
2023 ushers in volumes of sweeping changes, from continuing to manage through the Covid crisis to large-scale employee turnover, silent quitting, and returning employees to the office. How HR leads its operational management teams through extended periods of upheaval directly ties to organizational effectiveness, culture change, and the bottom line. Join former CHRO of Nickelodeon, Paul Falcone, as he helps to identify new ways of mastering the ongoing aftershocks to our teams and organizations.
Learning Objectives:
- Explore Individual Crises, including addressing "silent quitting" syndrome, termination and layoff communications, and dealing effectively with employee burnout.
- Examine Departmental & Team Crises, including mediating employee disputes, putting a final end to bullying and passive-aggressive behaviors, and making it safe for your teams to share their concerns in a "psychologically safe" way.
- Review Company Crises, including demands for hybrid work and returning reluctant employees to the office, threats to unionize, and being prepared for further global crises and natural disasters
By no means a "gloom and doom" approach to the many changes before us, Paul places a healthy and constructive spin on reinventing your role in light of your organization's and team's changing needs and provides timely tools and guidance to help you every step of the way.
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Paul Falcone
Paul Falcone (PaulFalconeHR.com) is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management & leadership training, executive coaching, international keynote speaking, and HR advisory services. He is the former CHRO of Nickelodeon Animation and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is a long-term columnist for SHRM, a certified executive coach, a board member of the American Management Association, and a bestselling author of 17 books published by HarperCollins Leadership, the American Management Association, and SHRM.