The Hardest 'Soft Skills' Every Leader Must Demonstrate

The new generation of talent has become more vocal about the kind of leaders they want to work for. And it's not the technical and other "hard" skills that matter to them most, it's what has long been called "soft skills." The reality is that soft skills are the hardest to demonstrate and the most difficult to recruit for, yet they have the greatest impact on the employee's experience. This session will examine the recent research regarding the most important and commonly identified soft skills that every leader should possess if they want to achieve high performance and high engagement from the new generation of talent.

Learning Objectives:

• Explore the key drivers of how leadership skills and competencies have shifted over the past three years.
• Identify the expressed needs, expectations, and values of the new generation of talent.
• Learn the five most important and commonly identified soft skills that every leader should possess if they want to achieve high performance and high engagement from the new generation of talent.

In-person session offerings are on a first-come, first-served basis.

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All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Most virtual sessions are recorded and will be available to view on demand until Monday, August 14 at 8:00 AM PT.