The Road Ahead: The Intersection of Artificial Intelligence & Workplace Policy
Artificial Intelligence (AI) will play an important role in the future of work. HR professionals are looking to AI technology and automated employment decision tools to meet the needs of their organization including talent acquisition, retention, performance management, and much more.
Today, 1 in 4 organizations report using AI to support HR-related activities; and 43% of CHROs say that they plan to invest more in AI/automation for HR activities.
HR professionals are at the intersection of AI and an increasingly complex environment as policymakers begin to regulate and address the use of AI in the workplace. SHRM and our nearly 325,000 members are well-positioned to lead the conversation on this evolving issue to best address the current, and future needs of work, workers, and the workplace.
Learning Objectives:
- Learn how organizations and HR professionals can leverage automated employment decision tools to their advantage.
- Recognize the importance of ensuring that AI systems are utilized in a manner that avoids bias in the hiring process, performance management or other areas of HR.
- Understand how HR professionals can work effectively with lawmakers to create policies that promote more inclusive and dynamic workplaces.
Please take a few moments to participate in SHRM's pulse survey to gather insights on utilizing automated surveillance tools that systematically monitor and aggregate data pertaining to job-related employee activities.
Your input on this matter is critical for SHRM as we continuously develop a comprehensive understanding of industry trends and practices. Click here.
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Anjelica Dortch
Anjelica Dortch is Senior Director of U.S. Government Affairs at SAP – the world’s largest provider of enterprise application software – where she manages the company’s cybersecurity, artificial intelligence, and workforce policy portfolio. Prior to joining SAP, Anjelica led scale up of tech policy positions at IBM within the Government and Regulatory Affairs team with a focus on artificial intelligence, hybrid cloud, and intellectual property.
Anjelica spent 10 years working for a variety of federal agencies to include being a Senior Technology Advisor within the White House where she led coordination of several tech policy initiatives within the U.S. Government. She was co-author to U.S. policies and strategies including the National Cyber Strategy, the U.S. Federal Cloud Computing Strategy (Cloud Smart), and the Administration’s Report on Artificial Intelligence.
Anjelica is the recipient of the IBM Landmark award, Women Leading for Impact award, the University of Maryland Outstanding Alumnus award, and Federal Computer Week's Rising Star award. Anjelica holds a Bachelor of Arts degree in Philosophy and a Master of Science in Financial Management and Information Systems from the University of Maryland.
Ken Meyer
Ken provides his clients with a wide range of services, including Management Coaching, Employee Coaching, Labor Relations Support, Workplace Investigations, Training and Leadership Development, Human Resources Strategic Planning, Human Resources Operations and Services, Total Rewards Services, and Talent Acquisition. He has had a 30+ year career with key roles in Healthcare organizations in both For-Profit and Not-for-Profit settings such as Ryan Health, Community Healthcare Network, Aptium Oncology, Inc., Hebrew Home at Riverdale, Strang Cancer Prevention Center, Kingsboro Medical Group, St. Joseph Services for Children and Families, Professional Resources of New York, and New York Presbyterian Hospital.
He is a graduate of Cornell University/Bernard M. Baruch College with a Master of Science in Industrial and Labor Relations (MSILR, Major Concentration in Human Resource Management), and Herbert H. Lehman College with a Bachelor of Arts in Economics (BA, Major Concentration in Business Management). He is also a member of the Beta Gamma Sigma and Golden Key National Honor Societies. Additionally, Ken is certified as a Senior Certified Professional (SHRM-SCP) through the Society for Human Resource Management and he is certified as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute.
Ken also gives back to the Human Resources profession through his work with New York City SHRM, the oldest local chapter of the Society for Human Resource Management, where he serves on its Board of Directors and has been the chapter’s President since July 1, 2022.
Megan Smith-Branch
Megan is the Deputy Lead of the Responsible AI team at Booz Allen Hamilton, with a focus on scaling the operationalization and advancement of Responsible AI across the Civil, Defense, and Intelligence sectors. In addition to her work advancing Ethical AI, she leverages her unique learning and development (L&D) and I/O Psychology experience as an advisor on AI change management initiatives.
Previously Megan helped launch and served as COO for CertNexus, a personnel certification company focused on developing vendor neutral high stakes certifications for emerging technologies including Data and AI Ethics, Data Science, AI, IoT and Cybersecurity. As part of this she managed the organization’s ISO accreditation, and DoD 8140 Directive approvals, co-led marketing and served as a subject matter expert for the business credentialling curriculum including co-authoring the Data Ethics for Business Professionals course, and as an instructor and advisor on two Coursera specializations on AI and AI Ethics.
Megan currently serves as lead on the NIST’s National Initiative for Cybersecurity Education Talent Management employers guide to effective job descriptions project team, and formerly sat on the board for the Cybersecurity Credentials Collaborative, and California Technology Council.
Megan holds a Bachelor of Fine Arts and Psychology from Alfred University and is currently completing her Master of Science in Industrial/Organizational Psychology at George Mason University, where her research is focused on the impact of microaggressions on perceived organizational fit. She is the proud mother of two young adults and one canine and resides in Rochester, NY, with her husband.
Alexander Alonso, Ph.D., SHRM-SCP
Alexander Alonso, PhD, SHRM-SCP is the Society for Human Resource Management's (SHRM's) Chief Data & Insights Officer leading operations for SHRM's Certified Professional and Senior Certified Professional certifications, research functions, and the SHRM Knowledge Advisor service. He is responsible for all research activities, including the development of the SHRM Competency Model and SHRM credentials.
During his career, he has worked with numerous subject matter experts worldwide with the aim of identifying performance standards, developing competency models, designing organizational assessments, and conducting job analyses. He was also responsible for working on contract task orders involving the development of measurement tools for content areas such as job knowledge (like teacher knowledge of instructional processes) and organizational climates (like organizational climate forecasting in military health care).
Dr. Alonso received his doctorate in Industrial-Organizational Psychology from Florida International University in 2003. His works have been recognized for their contribution to real-world issues. They include being recognized by the Society for Industrial Organizational Psychology (Division 14 of the APA; SIOP) with the 2007 M. Scott Myers Award for Applied Research in the Workplace for the development of the federal standard for medical team training, TeamSTEPPS; being awarded a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for supporting the development of competency model for team triage in emergency medicine; and receiving the 2013 SIOP Distinguished Early Career Contributions for Practice Award.
Throughout his career, he has published works in peer-reviewed journals such as Industrial and Organizational Psychology: Perspectives on Science and Practice, Journal of Applied Psychology, International Journal of Selection and Assessment, People and Strategy, Personality and Individual Differences, Quality and Safety in Health Care, and Human Resources Management Review. He has also authored several chapters on community-based change initiatives in workforce readiness, as well as co-authoring Defining HR Success: A Guide to the SHRM Competency Model in Practice.
Dr. Alonso also served as a columnist analyzing major trends in the workforce for The Industrial Psychologist and HR Magazine. In addition, he has served on several professional society boards including the SIOP and the Personnel Testing Council of Metropolitan Washington.