Tackling the Engagement Dilemma: Influence Emotion to Motivate Action

2023 Annual
Communication is the key to engaging and retaining workforce, running effective meetings, delivering presentations, and supporting collaborations.

The U.S. is currently in a workforce engagement crisis - according to Gallup, for the first year in more than a decade, the percentage of engaged workers in the U.S. declined down to 34%.  To solve today's most pressing people issues and strategies, HR professionals must address this dilemma.  This session will demonstrate just how critical communication is in engaging and retaining an organization's workforce, running effective meetings, delivering compelling presentations, and ensuring productive collaborations.  A 2019 Harvard Study also showed that, '90% admitted to daydreaming in meetings.'  This session holds the key to engagement and will demonstrate the secret communication techniques leaders and professional performers have used for centuries to influence emotion to motivate action.

Learning Objectives:

  • How to drive engagement and motivate action by influencing emotion.
  • How to clearly communicate your message to influence engagement by aligning your voice and body language.
  • How to improve how you provide feedback, lead efficient meetings, and / or deliver critical information using a universal three-step process for influential communication.

In-person session offerings are on a first-come, first-served basis.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit https://presentations.shrm.org

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Most virtual sessions are recorded and will be available to view on demand until Monday, August 14 at 8:00 AM PT.

Date(s) & Time(s): 
Tuesday, June 13, 2023 - 7:30am to 8:30am
Presenter: 

G. Riley Mills

G. Riley
Mills

G. Riley Mills is an Emmy Award-winning producer and writer, and the co-founder of Pinnacle Performance Company. He is the co-author of the book The Bullseye Principle and was included in the list of "Top Leadership Speakers" by Inc. Magazine. He presented his TEDx session "Are We Killing Communication" at the Shanghai American School and has guest-lectured at such institutions as the Columbia University, London Business School, Manchester United, and The Royal Household at Buckingham Palace. Mills has written about leadership and communication for Forbes, Fast Company, and Inc. Magazine. 

Location: 
N1
Session Type: 
Concurrent Session
Mega Session
Competency: 
Interpersonal (Behavioral)
Leadership (Behavioral)
Intended Audience: 
Senior-Level
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Availability: