Believable? Not Believable? Tips for Effectively Assessing Credibility
Classic investigation dilemma: Investigator finds all witnesses are credible and says the finding is "inconclusive". Not so fast. Credibility assessments help the investigator determine which testimony and evidence is more credible in order to make sound findings. Learn how to effectively assess credibility even in situations where there is no eyewitness testimony. Employers must be able to reply on findings that are based on credibility assessments in order to support their employment decisions.
Workplace Application: Learn how to make sound findings using various factors to effectively assess the credibility of witnesses and evidence.
Learning Objectives:
1. Learn about the various factors used to make credibility determinations.
2. Understand how to effectively analyze testimony and evidence in order to assess credibility
3. Gain tips on ways to ask insightful and probing questions in order to determine each witnesses' credibility
Allison West, Esq., SHRM-SCP, AWI-CH
For over 20 years, Allison West has used her employment law background in delivering customized workplace training, conducting investigations, coaching executives/managers, serving as an expert witness, and specializing in conflict resolution and facilitated discussions to create more collaborative work environments.
Allison is a top-rated speaker at the SHRM Annual Conference as well as other HR/diversity conferences, and is a national expert on harassment, discrimination and investigations. She has appeared on PBS, CBS This Morning and in O Magazine discussing workplace harassment issues.
She is a member of the State Bar of California and holds her SHRM-SCP certification and AWI-CH (investigation) certificate.
