EMPATHY - YOUR NEXT SUPERPOWER: Developing What Could Be Your Most Important Business Skill

In this interactive session, Peggy will provide effective tools, techniques and exercises that will demystify and shed light on the rather elusive quality of "empathy"- what it is, how it works, and how you can strengthen your empathy muscle. And most importantly, participants will have a chance to experience giving and receiving empathy, so they will feel more confident, skilled and at ease when using this powerful communication and connection tool.

Learning Objectives:

• Listen with a whole-hearted presence so others feel heard, seen & acknowledged.
• Consider what it's like to walk in another's shoes.
• Understand other's perspectives and feelings. 
• Use that understanding to guide their actions so their relationships grow with ease. 
• Connect authentically with others so they become a more effective and sought-after leader- who can skillfully work through difficulties.