The Empathy Advantage: Building Success in Today’s Competitive Talent Market
In-person session offerings are on a first-come, first-served basis. Seating is limited.
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In today’s challenging talent market, finding an edge is important. Focusing on empathy could the secret weapon. As workers increasingly prioritize empathy, it has become an indispensable element of a thriving organizational culture. Fostering empathy is not just a nice-to-have; it is an absolute necessity for a healthy workplace. SHRM launched a survey in 2022 to delve into the levels of empathy within organizations and its profound impact. The results are undeniable – the more empathetic the organization, the better the organization performs.
Join us to hear more about the empathy survey and what you can do at your organization to focus on empathy.
Learning Objectives:
- Discover the tool used to measure empathy in the organization, the Empathy IQ.
- Explore the eye-opening findings of the survey and gain a deeper understanding of what they teach us about the importance of empathy in the workplace.
- Acquire practical strategy and guidance on how to embed empathy, formally and informally, in your organization.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
Kristen Howe
Kristen Howe is the Chief Product Officer at Linkage, where she oversees Product Management and Product Development. She has over 20 years of experience building and leading businesses in the leadership and development space, with a focus on leadership development, sales, coaching and facilitation.
Kristen is passionate about building products that foster inclusive behavior, positive corporate performance and business outcomes. She strives to create products that help global organizations develop key segments of their business, in both live settings and through digital platforms. She empowers teams by developing smart and efficient processes designed to utilize the individual skills of every team member, all while optimizing overall performance.
Kristen is a highly sought-after leadership consultant and speaker, with a deep expertise in Advancing Women Leaders and Inclusive Leadership. She has delivered programs and keynotes to thousands of leaders globally at organizations such as the Chief HR Officer Exchange, The Chief Learning Officer Exchange, Constellation Brands, The Tata Group, Western Union, and Texas Instruments, among others. She is also an emcee at Linkage’s Women in Leadership Institute™, an immersive experience which attracts more than 1,400 women leaders across the globe each year.
Background & Experience:
Prior to joining Linkage, Kristen spent the last decade growing businesses within Corporate Executive Board (CEB), now Gartner. During her time there, she led multiple teams across the Talent Solutions business, focusing on conceptualizing, building, selling and delivering talent solutions based on CEB data. She also ran CEB’s Leadership Academies business, which developed more than 30,000 professionals at 2,100 companies throughout 50 countries; Kristen was consistently recognized as one of the top managers and coaches across the entire firm.
Education & Training:
Kristen previously served in a variety of roles including global facilitator, consultant and engineer. She has a Master of Business Administration from the Southern Methodist University in Dallas, TX, and an undergraduate degree in mechanical engineering from North Carolina State University.