Intergenerational Communications: How to Build Better Leaders and Ensure Strategic Success
In-person session offerings are on a first-come, first-served basis. Seating is limited.
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Quick question: You walk into a meeting with a Boomer, a Gen-X'er, a Millennial, and a Gen-Z'er. Who starts the meeting off? Who's asked to fix the tech? Who's asked to take notes? Who's filming a TikTok documenting the whole thing? Most importantly, how can you guarantee that the meeting is a success? By 2025, nearly 75% of the global workforce will be millennials. By 2030, Gen-Z'ers will be about 30% of the U.S. workforce. What have we learned from previous leadership styles to prepare future leaders? Our talk will discuss the lessons we can learn from each generation, ways to increase intergenerational collaboration, and the cost of exclusion.
Learning Objectives:
- Discuss the lessons we can learn from each generation.
- Uncover ways to increase intergenerational collaboration.
- Explore the cost of exclusion.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.
Brittany S. Hale
Brittany S. Hale is the founder and CEO of BND Consulting Group. Brittany's experience in litigation, politics, and risk management led her to create BND Consulting Group, which equips senior leaders with the tools to establish highly engaged, trustworthy, and resilient audiences to gain a competitive advantage. She guides leaders in navigating organizational transitions by operationalizing aspirational values for enterprise, government, and startup clients alike.
As CEO of BND Consulting Group, she established custom onboarding programming for marketing, finance, and sales departments, which increased employee retention by 21% and saved an organization an additional $400,000 through strategic operational advisement. While serving as Interim CEO of an entrepreneurial-focused nonprofit, Brittany increased donor contributions by 16% and research-based revenue by 41%. In Fall 2022, Brittany lectured on managing human behaviors in organizations at Columbia University's School of Professional Studies, and her strategies have reduced attrition within organizations by over 10%.
Brittany's dedication to public service is reflected in her extensive service record. She became one of the youngest Black women to hold office in her state after using her experiences as an Obama Organizing Fellow to run for office in 2016. In August 2020, Brittany developed the first municipal Social Justice Commission in New Jersey and served as Executive Director. She serves on the Rutgers University Alumni Association Board of Directors and was appointed to the Human Relations Council Executive Committee by Governor Murphy. Brittany is also a 2023 Women inPower Fellow with 92NY.