Leader’s Cheat Sheet for Handling Conflict in the Workplace
In-person session offerings are on a first-come, first-served basis. Seating is limited.
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Opportunities for conflict are everywhere you look. Everything from simple differences in personalities and communication styles, to divides around generational differences and deeply held beliefs around sex, race, and politics. Throw in a little remote work, and even the most successful leaders can find themselves losing focus on important goals when minor issues explode into a time-consuming crisis. Because left alone conflicts - big and small - undermine the very foundation of your organization. It's time to learn a few simple communication strategies to navigate conflict with ease and success.
Learning Objectives:
- Discover what the most important thing that conflict is telling you, and why it is actually good news for your company.
- Understand the direct correlation between talent retention and your ability to create harmony and collaboration.
- Create a culture where everyone knows how to lean into conflict and make it work for you.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.
Candice Gottlieb-Clark
Exceptional at using story-telling to teach concepts and inspire, Candice Gottlieb-Clark is a sought-after speaker at leadership conferences worldwide. A renowned Business Advisor, Coach and Conflict Management Specialist, Candice distills her more than 20 years of expertise into actionable strategies, that attendees can apply to raise the functionality of their teams, leaders and organizations.
Candice is the author of the best-selling book, FIND, FIX, FILL your LEADERSHIP GAP, and she has been published in numerous business and professional journals, including Business Insider and Forbes, where she serves as a contributing writer. Candice's passion and expertise for helping businesses raise the level of their functionality, teamwork, productivity, and performance are boundless.