Opening General Session
Doors open at 2:30 PM.
Opening General Session featuring the opening of SHRM’s annual Business Meeting. Hear from SHRM Executive Speakers sharing the latest updates specific to Volunteer Leaders.
Wendi Safstrom
Wendi Safstrom is a senior non-profit leader committed to serving the public through philanthropic program management, cultivating strategic partnerships and managing and developing high performing teams. She has both association and nonprofit management experience including; national program development and administration, membership strategy, marketing and product development, grant management, development and donor stewardship, and leading cross functional teams. Safstrom currently serves as President for the Society for Human Resource Management Foundation (SHRM Foundation), where she leads the development and implementation of SHRM Foundation's programmatic, development, and marketing and communication strategies in support of SHRM Foundation's new mission and vision, creating growth plans and ensuring alignment with SHRM goals.
Prior to assuming the role at SHRM Foundation, Safstrom served as Vice President at the National Restaurant Association and National Restaurant Association Educational Foundation, where she led the development and implementation of their Foundation's most recent five-year strategic plan, and was responsible for all Foundation programming, including workforce development initiatives, scholarship and event management, community relations and engagement initiatives. The NRAEF's philanthropic programming supported a number of audiences including high school youth, veterans transitioning from service to civilian work and life, opportunity youth and incumbent workers. Of particular note, she led the implementation of the restaurant industry's premier high school career and technical education program, growing the program to over 2,000 public high schools, engaging over 150,000 students annually, nationwide. In 2016, she served as lead project director for the development of a $10 million contract awarded by the U.S. Department of Labor to develop the hospitality industry's first apprenticeship program, and was instrumental in the Foundation's reorganization and relocation of operations from Chicago, Illinois to Washington, D.C., transforming the staff and culture.
Safstrom has also held human resource management roles with the Leo Burnett Company and Hyatt Hotels Corporation in Chicago, Illinois. She has a BS in Business Administration from the Eli Broad School of Business at Michigan State University and was recognized as a member of the 2014 "Power 20" by Restaurant Business Magazine as a leader in philanthropy within the restaurant industry.
Betty Thompson
Betty Thompson is Booz Allen Hamilton’s Senior Executive Advisor. Ms. Thompson joined the firm in 2008, bringing more than 20 years of experience directing human capital strategy and human resource functions for large corporations. As the head of people services, Ms. Thompson ensures that the company has the best-in-class talent to solve their clients’ evolving needs. She is also instrumental in a creating a world-class employment experience for all staff. In addition to leading the day-to-day human resources functions, Ms. Thompson is a driving force behind the firm’s people strategy. Designed to enable key business imperatives, her people strategy focuses on workforce planning, talent management, critical skills and expertise, and employee engagement. Prior to joining the firm, Ms. Thompson most recently served as Vice President of Human Resources for Fannie Mae. There she was responsible for all aspects of human resources management and operations. Ms. Thompson led company-wide organizational redesign and staffing efforts, as well as initiatives to improve productivity and reduce costs. She was also responsible for developing the company's people strategy to increase the performance, utilization, and engagement of Fannie Mae's workforce. Prior to her tenure at Fannie Mae, Ms. Thompson also held several human resource leadership roles with IBM, after holding key line positions in marketing and customer service operations. Ms. Thompson holds a master’s in human resources and personnel management from American University in Washington, DC.
Tamla Oates-Forney
Tamla Oates-Forney is an innovative thought leader and speaker, women’s advocate, wellness champion, philanthropist and investor. She serves as CEO of Linkage, a SHRM company, a global leadership development firm committed to advancing women and accelerating inclusion in leaders and organizations.
Tamla previously served as EVP, Chief Human Resources Officer (CHRO) for USAA, where as a member of the Executive Council she led USAA’s team of more than 500 HR professionals spanning talent development, talent acquisition, pay and benefits, culture and employee services for 37,000 teammates.
Prior to joining USAA, Tamla served as Senior Vice President and Chief People Officer at WM (previously Waste Management). She spent the majority of her career (20 years) at General Electric, where she held multiple leadership roles, including HR Leader for GE Africa, Chief Diversity Officer for GE Appliances and Lighting, and Vice President of HR for GE Energy Connections.
Tamla is also an independent director and member of the Human Capital and Compensation committee for Summit Materials. She serves as a member of the Board of Advisors for her alma mater, UNC Chapel Hill’s Kenan-Flagler Business School, and is a sought-after speaker, advisor and thought leader for several HR-related technology startups.
She is a graduate of the University of North Carolina at Chapel Hill, where she earned her Bachelor of Science in business administration. A renowned expert in her field, she has received multiple honors, including being featured in The New York Times, Fast Company, The Network Journal’s 25 Influential Black Women in Business and Savoy’s 2020 Most Influential Black Executives in Corporate America. She is also a member of the Executive Leadership Council (ELC), a network of black CEOs and business leaders who support the development of diverse talent and the promotion of social justice.
Tamla enjoys spending time with her husband, Warren, and their two children, Annia (25) and Camden (15). She also enjoys traveling to Africa, discovering new vegan restaurants, working out, and watching interior design shows on HGTV. She is a member of the 1% club having completed a marathon in 2018.
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Andy Biladeau
Andy brings 10+ years of experience as a Human Resources leader, practitioner, and consultant. He began his career at PwC, where he led global HR transformation engagements for Fortune 500 clients, founded PwC's Learning Solutions consulting practice, and served as the Product Owner for PwC's Change Navigator platform.
As Director of Talent Development at Target Corporation, Andy led a team responsible for Training, Leadership Development, and Change Management for over 100,000 store team members. During his time at Target, he also led the organizational readiness efforts for Target's enterprise Operating Model Transformation, impacting +2,000 retail stores and more than +250k employees.
As a founding team member at the Josh Bersin Company, Andy lead the HR Advisory Services practice and delivered consulting engagements across all areas of HR, serving many clients in the Fortune 100. Additionally, he served as the Chief Learning Officer for the Josh Bersin Academy.
Now the Chief Transformation Officer at SHRM, Andy drives the execution of the SHRM global strategy, ensuring the development and successful delivery of innovative products, unparalleled services and transformative experiences to the diverse audiences SHRM serves.
Anuradha Hebbar
Anuradha Hebbar is renowned as a trusted advisor to CEOs on inclusion and diversity, bringing over 25 years of strategic leadership in transforming organizations across global, Fortune 500, mid-size, and private equity-backed companies. A seasoned business leader and human capital executive, she has partnered with top executives to embed inclusive practices that drive transformational change, shaping iconic brands such as Major League Baseball, Penske, Millennium Trust Company, Urovant Sciences, Bank of America, and Clariant. Her exceptional commitment to fostering inclusive cultures has earned her prestigious accolades, including being named Chicago United’s “Business Leader of Color 2021,” a 2021 Crain’s “Notable Executive in Diversity, Equity and Inclusion,” a “2016 Top 100 under 50 Executive Leader” by Diversity MBA, and a “2015 Diversity Leader” by Profiles in Diversity Journal.
Mike Aitken
Mike Aitken is Executive Vice President, HR Professional Solutions at SHRM, following 15 years of leading SHRM’s successful advocacy programs as Vice President of Government Affairs.
Mike is a leading authority on the issues important to the human resource profession and drives SHRM’s membership vision, ensuring excellent member experiences, and implementing the organization’s newly developed business strategy.
He applies his proven model of engagement to shape the future of work, workers, and workplaces. He is an expert relationship-builder across diverse constituencies and stakeholders, always seeking out the “win-win” in every situation.
As a member of SHRM’s executive team, Mike also plays a key role in setting the strategic direction of the organization, offering important counsel on SHRM’s educational programs and professional development opportunities.
Before joining SHRM in 2003, he spent 14 years with the College and University Professional Association for Human Resources (CUPA-HR), which represents more than 23,000 HR professionals at over 1,900 higher education institutions.
In 2015 and 2016, Mike served as an employer representative on the U.S. delegation to the International Labour Conference.
Mike holds a Bachelor of Arts degree from the University of San Diego.