Planning for Success: Volunteer Resources to Keep Your Chapter/State Council Connected and Recognized

2020 Volunteer Leaders' Business Meeting

Are you a new or continuing volunteer leader who wants to ensure that you’re effectively running the business of your Chapter or State Council? Are you aware of SHRM’s requirements to be an “affiliate in good standing” and receive well-deserved recognition and appropriate funding from SHRM? Join us for this engaging session as we review SHRM’s requirements for the SHRM Affiliate Program for Excellence (SHAPE), submitting a State or Chapter Leader Information Form (S/CLIF), bylaws amendments and applying for a SHRM Excel or Pinnacle Award. We’ll share resources, tips and success stories to guide you to a successful 2021 and beyond!

• Learn about the reporting and information requirements for affiliates to maintain “good standing status” with SHRM

• Ensure all board members receive important SHRM communications and have updates to share with others

• Discover the review process and related tools for ensuring your bylaws reflect your current practices and governance structure

• Understand how to qualify and apply for a SHRM Excel or Pinnacle Award

Date(s) & Time(s): 
Tuesday, November 17, 2020 - 1:10pm to 2:00pm

Susan Post, SHRM-SCP


As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a nine-state territory (CT, DE, MA, ME, NH, NJ, NY, RI and VT.)  She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. 

Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University.  She has a bachelor’s degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE).

Susan's affiliation with the Society began in the early 1980's, when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY.  Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council.

Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many organizations. She is currently a member of the Elmira Little Theater board of directors, a non-profit community theater group in Elmira, NY.

Nancy Conway, SHRM-SCP

Conway, SHRM-SCP

Nancy is a Field Services Director based in Phoenix, AZ. She leads the Membership CLA team and was in HR for 27 years and a SHRM volunteer leader for over 20 years before joining the SHRM staff.


Gloria Sinclair Miller, SHRM-SCP

Sinclair Miller, SHRM-SCP

Gloria Sinclair Miller is an accomplished Senior HR Business Executive with more than 20 years of successful global and domestic human resources leadership in a variety of industry sectors including biopharmaceutical, retail, financial services, non-profit organizations. Gloria has held leadership positions with the USO of Pennsylvania and Southern New Jersey, AstraZeneca Pharmaceutical, Bristol-Myers Squibb, Borders Group Inc, TD Bank and Rosenbluth International.

Gloria currently serves as the Divisional Director for the western region with the Society for Human Resources Management (SHRM).  In this role, Gloria is part of the Marketing and Membership team overseeing the fostering and promotion of memberships, educational programs, certification and services focused on advancing the profession of human resources and creating better workplaces for all.

Gloria holds a Master of Science (MS) in Human Resources Management and Services from Widener University and a Bachelor of Science (BS) in Human Resources Management from Wilmington University. She also holds the SHRM-Senior Certified Professional (SCP) designation. 

Gloria has served in numerous Volunteer Leadership roles including Chapter President and long-time Board Member for the Philadelphia Society for Human Resources Management (Philly SHRM) Chapter, and Board Chairman for USO of Pennsylvania and Southern New Jersey.  She is currently the HR Lead and member of the 2030 Commission for Womens Veterans ROCK.  She also serves as an advisory member with Queen City Certified.

Session Type: 
Concurrent Session
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