Closing General Session:The Future of Work is Now

2020 Global Mobility and Immigration Symposium

Hear from global policy leaders about upcoming changes in the workforce, workplace and the nature of work.

The future of work has drastically shifted in 2020. Beyond the current health crisis, the COVID-19 pandemic is now a humanitarian crisis, impacting the economy and the labor market. Businesses worldwide are grappling with significant impacts on employment, adjusting to new technologies, remote work, and access to global talent, among other changes.

What changes could be in store for the workplace, the workforce, and the nature of work itself? Hear directly from global policy leaders and gain insight on how organizations can move beyond responding to the immediate crisis, and towards strategies for accelerating a global recovery.

Learning Objectives:

  • Critical workforce priorities for the next 12 months
  • Considerations for the new way of working
  • Managing technology in the workforce recovery process
  • What professionals in HR, global mobility and immigration need to know
Date(s) & Time(s): 
Wednesday, November 18, 2020 - 3:30pm to 4:30pm

Guy Ryder


Guy Ryder was elected  Director-General, International Labour Organization, by the ILO’s Governing Body in 2012 and took office in October that year.  He was re-elected for a second term which started on 1 October 2017. Guy Ryder is committed to promoting decent work for all and to working through tripartism and social dialogue to make a positive difference in the working lives of people everywhere including and particularly in the lives of the most vulnerable.   

The ILO celebrated its centenary in 2019 and Guy Ryder was instrumental in setting the Future of Work as the defining theme of the centenary to position the organization to meet the challenges of the 21st century. Under his leadership, the Global Commission on the Future of Work was established in 2017.  Subsequently, the International Labour Conference adopted the Centenary Declaration for the Future of Work in 2019. The Declaration, centred on the Organization’s founding values, drives the promotion of a present and future of work that is fair and just by actively shaping the new forces impacting on the world of work. Guy Ryder collaborates closely with the UN System to support global efforts to achieve the Sustainable Development Goals.  In the social and economic crisis triggered by the COVID-19 pandemic, Guy Ryder is engaged in working with the ILO’s Members and in partnership with the multilateral system and other relevant parties, to apply the principles of the Centenary Declaration in the response to the crisis as well as to the challenge of recovery.

Guy Ryder joined the ILO in 1998 as Director of the Bureau for Workers’ Activities and, from 1999, as Director of the Office of the Director-General. In 2002, he was appointed General Secretary of the International Confederation of Free Trade Unions (ICFTU). He was elected as first General Secretary of the International Trade Union Confederation (ITUC) when it was created in 2006.  In 2010, Guy Ryder came back to the ILO as Executive Director.  Born in Liverpool (UK) in 1956, Guy Ryder studied Social and Political Sciences at the University of Cambridge and Latin American Studies at the University of Liverpool.

The ILO is a tripartite organization comprising governments and representatives of employers and workers.

Roberto Suarez Santos

Suárez Santos

Roberto Suárez Santos was appointed Secretary-General of the International Organisation of Employers (IOE) on 26 October 2018, having held the post of Deputy Secretary-General since December 2012. After successfully deputising for the Secretary-General over this period, dealing mainly with ILO matters and employers’ activities in the ILO Governing Body (GB) and International Labour Conference (ILC), Roberto stepped in as acting Secretary-General from March to October 2018. In his new post, Roberto is supported by a multilingual, multi-disciplinary team in discharging his overall responsibility for the day-to-day management of the Secretariat and for ensuring the Organisation works towards the achievement of the strategic priorities adopted by the IOE General Council.

Prior to joining the IOE, Roberto was ILO Programme Director for the promotion of youth employment in the Maghreb region. He previously worked at the Spanish Confederation of Employers’ Organisations (CEOE) in various areas ranging from comparative labour policies and labour relations to youth unemployment and social and employment policy. Roberto was a member of the European Social Dialogue Committee and President of the CSR group for BUSINESSEUROPE. He was BUSINESSEUROPE’s Vice President for Labour Affairs for several years and spokesperson for European employers at Euromed meetings, including Marrakech (2009), Barcelona (2010) and Brussels (2011). Roberto was Vice-President of BIAC’s Employment and Labour Affairs Committee and has been a member of various follow-up committees for the European Social Fund and the EU Economic and Social Committee.

Roberto’s experience extends to academia, having served as associate professor of European Social Law at both the Universidad Complutense de Madrid and the Universidad Pontificia de Comillas in Spain. Roberto is a trained lawyer with experience in European and international labour law, as well as in international relations. In addition to his native Spanish, he speaks French and English. The IOE is the largest network of the private sector in the world. With more than 150 business and employer organisation members in 145 countries around the world, the IOE is a powerful voice for business at the international level.

Achal Khanna


Achal Khanna has a diverse experience and a highly successful track record of building and operating successful and profitable businesses for leading multinational and India companies and managing their businesses across the globe.

She is the CEO for SHRM India and the Business Head over Asia Pacific and MENA. She joined SHRM 6 years ago as COO for SHRM-India, was promoted to CEO-SHRM India and now manages the global business development role also.

Khanna is responsible for leading the India operations of SHRM, as well as Asia Pacific, Middle East and North Africa. In her current role she is responsible for building SHRM brand, expanding its business and developing professional relationships with government agencies, and other HR and business associations in the region.

She has over 30 years of work experience. Prior to joining SHRM, she was Managing Director for Kelly India operations and successfully put them on a high-growth path in India. Before that she was Vice President for GE, managing business development and operations for two important GE businesses,  NBC & Consumer Industrial, across India, China, Hungary and Mexico. In her earlier role as Country Manager for Polaroid India, she managed the entire India operations including their software development center. She has worked with Dupont, ITC and Cosmo Group handling key global business development and operation roles.

She is a recipient of the "Best Women Executive in India" award.

Khanna holds a Bachelor's degree in Economics, a Master's Degree in English Literature and a Master's in Business Management.


Lynden Melmed


Lynden Melmed is a partner with Berry Appleman & Leiden LLP and oversees the firm’s compliance and government affairs practices. Before joining BAL, Lynden served as Chief Counsel of U.S. Citizenship and Immigration Services (USCIS) within the Department of Homeland Security (DHS), that agency’s highest-ranking legal position. As Chief Counsel of USCIS, Lynden managed a legal program of approximately 130 attorneys and was a key advisor to senior leadership within USCIS, DHS, the White House, and other federal agencies on all aspects of immigration law. 

Session Type: 
General Session
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