Susan Armstrong

As Managing Partner of Global Training Transformation, Susan is an internationally recognized Speaker, award-winning Talent Development Expert, and Author. In the last 20+ years Susan has spoken in over 40 countries on 6 continents, developed and trained over 1,500 workshops and helped over 150,000 people around the world transform their personal and professional lives. Global Training Transformation specializes in Training Architecture to improve the performance of people, custom designing programs in The Art of Persuasion, Leading with Emotional Intelligence, Managing Generations in the Workplace and, Resilience. Susan has worked with such organizations as Johnson & Johnson, GlaxoSmithKline, Pfizer, Philips, Medtronic, and SABIC to design global training programs that raise individual and organizational performance. Her experience ranges from Healthcare, Medical Devices, Banking, Mining, Pharma, Timber, Oil & Gas as well as training the Ministers of several foreign nations. Susan is also a Call Centre expert, having spent over 10 years architecting training for call centre staff.

Susan is an Instructional Designer and Master Trainer. Global Training Transformation’s programs have won the CSTD Gold Award for Excellence in Training as well as having a Leadership Program custom designed for a Central Asian client named as one of the top 5 Leadership programs in the world by HR.com.