Tracy Kim, MPS

Tracy Kim holds a bachelor's degree in psychology from Virginia Commonwealth University and a master's in applied industrial and organizational psychology from George Mason University. Prior to joining SHRM, she conducted applied human factors research on improving workflow, efficiency, safety, and technology within the healthcare space and collaborated with senior leaders to identify gaps and develop innovative solutions. Since joining SHRM’s human resources department as Employee Experience Lead, Tracy has continued to follow her interests in driving innovative solutions with a focus on optimizing employee engagement and performance processes.